Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.55

4.6 Rating 13,647 Reviews

93 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,647 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was returning one of two tins of stain I had bought but my wife hated the colour. It was no questions asked and my card was credited with the full amount.”

Helpful Report

Posted 4 years ago

“Very good and fast service of my items Many thanks indeed.”

Helpful Report

Posted 4 years ago

“Good service; good prices”

Helpful Report

Posted 4 years ago

“Price is good and delivery prompt, they do what they say”

Helpful Report

Posted 4 years ago

“Always buy my reisser screws good price .normally good stocks . But due to covid difficult to keep stock levels up.”

Helpful Report

Posted 4 years ago

“Very happy with the service and the quality of the product.”

Helpful Report

Posted 4 years ago

“Good service, did exactly what was expected.”

Helpful Report

Posted 4 years ago

“First class service and at a great price customer services are slick fast and friendly breath of fresh air d small”

Helpful Report

Posted 4 years ago

“Good service with no issues at all. A1.”

Helpful Report

Posted 4 years ago

“First class. Happy with products and the price, will certainly be back.”

Helpful Report

Posted 4 years ago

“I have not received the order the driver blindly followed the sat nav into the neighboring farm and couldn't find his way from there despite being told which way.”

Helpful Report

Posted 4 years ago

“On time. Well packed. Not yet used, hence no comment on performance.”

Helpful Report

Posted 4 years ago

“Very quick delivery and best price I could find for my purchase”

Helpful Report

Posted 4 years ago

“great price and swift delivery”

Helpful Report

Posted 4 years ago

“The item I bought was damaged when I unpacked it though there was no sign of any significant damage to the packaging so no way Power Tools could have known that the contents were damaged. I informed Power Tools, sent photos, and gave all the details they requested so they understood the problem. However they would not send a replacement item but only offered a refund. This means I have to start again looking for the same item from another company which will cost me more time and more money. Just a shame really.”

Helpful Report

Posted 4 years ago

“Prompt delivery, good prices”

Helpful Report

Posted 4 years ago

“Very satisfied with goods and service thank you ppl”

Helpful Report

Posted 4 years ago

“Excellent website with good choice of goods. Easy to order and then delivered quickly and well packaged.”

Helpful Report

Posted 4 years ago

“Excellent customer service - helped rectify an ordering mistake that I made quickly and without fuss.”

Helpful Report

Posted 4 years ago

“Great item at great price, said 2-3 day delivery but arrived next day so cannot complaint.”

Helpful Report

Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,647 reviews