Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,513 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery. Well packed. Excellent service.”

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Posted 4 years ago

“Great product at a good price!! Only thing that let this transaction down was it took 2 weeks to arrive!! Not power tools fault but DHL !!!”

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Posted 4 years ago

“Great prices, fast delivery service”

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Posted 4 years ago

“Nice price and quick delivery”

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Posted 4 years ago

“Great product, great delivery”

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Posted 4 years ago

“Ordered product online - excellent service and fast delivery. Would buy from company again. Thanks”

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Posted 4 years ago

“Good Price, Delivered next day, excellent service”

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Posted 4 years ago

“Great service from Power Tools Direct. Order placed on Wednesday pm and delivered on Saturday am. The part fits perfectly and works well.”

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Posted 4 years ago

“I have already taken part in a review and have asked for a replacement cutting head protective cover which was smashed on arrival at number 63. It would be good to be able to transport it in a car safely.”

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Posted 4 years ago

“The goods we ordered were well priced, it was easy to place an order and they were delivered as expected.”

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Posted 4 years ago

“Excellent. Well packaged and arrived ahead of schedule. Good price as well.”

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Posted 4 years ago

“Awesome service. Not only was the paint sprayer £120 cheaper than anywhere else, it arrived in 2 days. I totally recommend this company. Thank you”

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Posted 4 years ago

“Great service and easy to use website. Goods were delivered quickly.”

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Posted 4 years ago

“Custumer service spectacular and excellent delivery. The air less spray machine was the best tool I have purchased so far. Does extremely good job. Many thanks to all Power Tools Direct Team.”

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Posted 4 years ago

“Good product and reasonable price, but paid extra for wicket delivery which did not happen. Tracking info was useless, only updates when out for delivery. This was at least three days overdue, emailed company three times before response, which was to give me tracking number that I already had! The items arrived that afternoon, tracking info advised ' delivered'. Extremely poor customer service!!”

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Posted 4 years ago

“Managed to purchase one item online, also wanted to purchase two more items, no response to phone or email enquiries, live chat not even working. Don't recommend them, nor will I be buying anything else from this company.”

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Posted 4 years ago

“The worst company I have ever dealt with! And that’s saying something.. STAY CLEAR!”

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Posted 4 years ago

“Goods I ordered arrived promptly in good condition. Many thanks.”

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Posted 4 years ago

“Item not in stock didn’t in form me till 6/7 days later”

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Posted 4 years ago

“Thank you for excellent service!”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,513 reviews