Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,513 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered as scheduled, price very competitive.”

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Posted 4 years ago

“Very easy purchase and very quick delivery. Communication was first class, I knew exactly when my purchase was going to arrive. The item was well packed and was just as described. Good experience, would use again.”

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Posted 4 years ago

“Great company, great products, fast delivery”

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Posted 4 years ago

“Not yet got my delivery.”

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Posted 4 years ago

“Easy to order but having paid extra for express delivery took seven days to arrive.”

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Posted 4 years ago

“Superb service and quick delivery”

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Posted 4 years ago

“The tool I ordered was well-priced, arrived promptly and was carefully packed. Well done - I will use PowerTools again.”

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Posted 4 years ago

“Good price excellent jump starter very fast delivery I can recommend this company”

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Posted 4 years ago

“Great service and product thankyou”

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Posted 4 years ago

“Fantastic product”

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Posted 4 years ago

“Quite simply rubbish service! Avoid.”

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Posted 4 years ago

“At least 6 weeks down the line, I chose to cancel my order. Nothing materialised. Being fair, communicating was ok and a refund is forthcoming, or at least they said it is!”

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Posted 4 years ago

“Excellent service and product”

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Posted 4 years ago

“Will use again Thank you.”

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Posted 4 years ago

“first time buyer & not a very good service”

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Posted 4 years ago

“Don’t have my order as yet. No update from DHL. No idea when to expect it.”

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Posted 4 years ago

“Absolutely fine The service was fine thank you.would use again”

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Posted 4 years ago

“Excellent service in ordering and receiving the goods. The clamps were not of the best quality but extremely good value for money and completely satisfactory for the required tasks.”

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Posted 4 years ago

“Quick service and on time delivery”

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Posted 4 years ago

“All the stuff arrived in a short time and everything we asked for was there in good condition, thank you.”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,513 reviews