Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,832 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and comprehensive web site. Excellent service with rapid delivery. Definitely visit Power Tools Direct again.”

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Posted 1 year ago

“We ordered a Clarke garden seive and paid extra for a quick delivery. The seive is very good , however it was nealy a week before we received it! From the trcking information it looks as if it was several days before it was even despatched.”

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Posted 1 year ago

“Power Tools Direct were the only online retailer I could find with stock of Toupret Ready To Use Exterior Skimcoat. Delivery was made in three days, which was faster than that indicated at the time of order. I also had a question post order, which I used the web form for. The response came back the same afternoon. A good online experience.”

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Posted 1 year ago

“Many companies run and hide behind robots when things go wrong, or can't be contacted at all. Power Tools Direct proved the exception, with quick and efficient customer service from a real person to resolve an issue with the product (in no way their fault) and great communication thoughout. Would certainly deal with the company again knowing its customer service is geared up to provide service for the customer!”

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Posted 1 year ago

“The rotary sieve was exactly as described. Instructions were clear and written in English. This tool is going to make a great difference.”

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Posted 1 year ago

“Ordered received on time and very competitive prices”

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Posted 1 year ago

“After 9 days for a 5 to 6 day delivery window I contacted Powertools and by return email I was told my order was being despatched. The order arrived in 2 days. Looking at other reviews this seems to have happened to others”

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Posted 1 year ago

“Great value and great delivery”

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Posted 1 year ago

“I've placed 2 x separate orders for different pressure washers in different weeks and both times I've been informed that neither item was in stock. This was 3 x days after I'd paid ! Absolutely awful company.”

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Posted 1 year ago

“so expensive £200 for a battery no chance”

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Posted 1 year ago

“Good price and arrived sooner than expected, would happily use them again.”

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Posted 1 year ago

“Thanks for goods.👌”

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Posted 1 year ago

“speedy delivery and quality products at great prices.”

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Posted 1 year ago

“Items good, delivery slow & didn’t arrive on the specified day.”

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Posted 1 year ago

“Price fair, delivery rather slow.”

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Posted 1 year ago

“Arrived on time and in good working order.”

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Posted 1 year ago

“Very quick delivery and the two guys were brilliant as box was very heavy”

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Posted 1 year ago

“Thanks for goods 👍”

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Posted 1 year ago

“order was cancelled and nobody told me until i chased the order”

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Posted 1 year ago

“Order placed on website and subsequently canceled two days later as part was out of stock. A full refund was received but have wasted 2 days waiting for this, surly stock levels could be updated to avoid this situation in the future.”

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Posted 1 year ago

Power Tools Direct is rated 4.5 based on 13,832 reviews