Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,296 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,296 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

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“Good Delivery service”

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Posted 1 year ago

“Excellent service, all went well, thank you.”

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Posted 1 year ago

“Screw are good quality and a good price.”

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Posted 1 year ago

“When I ordered my bike stand I new nothing of the company nor did I read the reviews so here goes, Emailed after nearly one to to be advised that my order was in and as soon as shipped would be advised again, and soon as shipped Mon morning 2 emails one receipt of goods, and one confirming shipping and tracking details. Arrived when said , and in perfect condition. So my experience has been a very good one. Based on this ,I will happily use this company again. Thanks. A Thomason.”

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Posted 1 year ago

“Advertising a product they have not got. Sent something else. Made excuses that the picture doesn’t need to represent what they send.”

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Posted 1 year ago

“Prompt delivery of product which was quite difficult to source online so glad in stock at Power Tools Direct.”

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Posted 1 year ago

“Arrive when expected, good service”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Good for non-power tools too! Walling hammer excellent, good value, and despatched promptly.”

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Posted 1 year ago

“I wasn’t contacted much about the delivery finally came 1 month late after I ask for a refund and was ignored”

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Posted 1 year ago

“Great products great prices and excellent deliveries , will use again”

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Posted 1 year ago

“Great service, items as described, arrived quickly, well packaged”

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Posted 1 year ago

“Great quality product and excellent customer service.”

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Posted 1 year ago

“Great price for my mastic.”

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Posted 1 year ago

“As many other reviews say, item was showing in stock but actually isn't, hence delays in sending and of course, zero communication unless chased and chased. Disgraceful way to do business, intentionally misleading and being dishonest to your paying customers just to get them to order. You do not deserve the business, all will not get mine ever again.”

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Posted 1 year ago

“Just what we needed good value”

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Posted 1 year ago

“Great price and service will use again”

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Posted 1 year ago

“Good quick service Machine is just the job and good company to deal with for extra spares”

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Posted 1 year ago

“Very quick with delivery and keep you up to date from when you order till you recieve your order💯”

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Posted 1 year ago

“Very pleased with my purchase from Power Tools. Good quality at a reasonable cost and fairly speedy delivery. Recommend a close look at their website for an interesting range of all types of tools etc. thank you”

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Posted 1 year ago

Power Tools Direct is rated 4.5 based on 14,296 reviews