Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,503 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,503 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

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“Swift delivery well packaged thank you”

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Posted 1 year ago

“Quick dispatch,spot on”

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Posted 1 year ago

“Very happy with the set of Faithfull woodturning chisels, good quality & delivered on time , will use this company again 👍🏻”

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Posted 1 year ago

“Delivery took a long time, ordered 18th December and arrived 10th January.”

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Posted 1 year ago

“I was needing this slim long reach socket to secure my kitchen tap. Unfortunately I could have saved myself £7.12 if I had looked on another site first. I puchased the same spec socket for £2.99 which was delivered much quicker and with free postage”

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Posted 1 year ago

“we ordered the compressor shhhh oil, 3 bottles, it was delivered within 2/3 days, perfectly packaged, a good company to deal with!”

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Posted 1 year ago

“As described and delivered on time. Thanks”

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Posted 1 year ago

“Good stock, great prices but what is the point of premium delivery when your order isn't picked for 3 days. Felt let down.”

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Posted 1 year ago

“Good service and product.”

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Posted 1 year ago

“Brilliant, I'll probably buy from these guys again soon!”

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Posted 1 year ago

“No sign of the order after you said you'd despatched it 10 days ago.”

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Posted 1 year ago

“ORDERED 22MM BOX SPANNERS, EASILY FOUND ON THEIR WEBSITE, PAID USING THE COMPANY BANK CARD, PARTS WERE DELIVERED WITHIN 2 DAYS OF ORDERING.”

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Posted 1 year ago

“Ordered soldering iron on Wednesday and received Friday.”

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Posted 1 year ago

“My order was processed and shipped very quickly AND at a good price. Will definitely use them again.”

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Posted 1 year ago

“Placed an order a week ago , half of it turned up , asked when the rest was being sent , just got refund for the unsent items with no explanation ( should have used Amazon )”

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Posted 1 year ago

“Excellent value and quick delivery. Great communication”

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Posted 1 year ago

“Items ordered are what was expected.”

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Posted 1 year ago

“Order arrived promptly and was as described on the Web site.”

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Posted 1 year ago

“Ordered the part a week before Christmas and payed for next day delivery as part was indicated as in stock, after emails asking about my parcel it arrived on the 3rd of January.”

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Posted 1 year ago

“This was not the first time of ordering from this company and every time service has been excellent. The item was an inspection lamp which was a very good price, easy to assemble and delivered speedily.”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,503 reviews