Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,716 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 2nd March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used this company a few times now and the service has always been fantastic. Good prices, fast service perfect.”

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Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“The price for the varnish was excellent. The delivery firm fed ex was excellent. However you got my order at 6pm thursday , i spent £9 on express delivery, but it didnt get to the couriers till tuesday!! Thats not express which i paid for and i was expecting it on monday or tuesday at the latest, not half way through wednesday.”

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Posted 2 years ago

“Plate compactor arrived very quickly with no fuss. Great service!”

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Posted 2 years ago

“Excellent fast service”

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Posted 2 years ago

“Very quick delivery, easy ordering”

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Posted 2 years ago

“Delivery arrived well packed.very nice driver. We will definitely use Power Tools again thank you all😀”

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Posted 2 years ago

“Had a small problem with my order but it was solved immediately very good customer service”

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Posted 2 years ago

“Quick turn round of order and delivery. Great.”

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Posted 2 years ago

“Cheap and quick”

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Posted 2 years ago

“Bought Hyundai powered barrow,best price on internet. Delivered in 3 working days, Good service from courier.Machine very well packaged and ready to go out of the box when filled with fluid. So far very happy with performance.”

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Posted 2 years ago

“Easy to order and quick.”

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Posted 2 years ago

“Good prices and quick, friendly service”

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Posted 2 years ago

“Fast delivery and great tool”

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Posted 2 years ago

“Product ordered on the 13 Feb, delivered on the 16th Feb, paid extra for the express delivery (via Royal Mail Tracked). The goods were as described and work perfectly.”

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Posted 2 years ago

“Service was very quick and items were very good value, the only negative was the postage which was a bit steep. Coms were a little disjointed.”

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Posted 2 years ago

“Excellent service and equipment arried earlier than expected. Would highly recommend. Thank you”

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Posted 2 years ago

“Provided me two bill hooks. Arrived swiftly. They were however blunt. Completely blunt. We have had to spend an hour sharpening them. Why blunt a blade before sending?”

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Posted 2 years ago

“I searched online for mains wired smoke alarms and found good quality ones at a great price with this firm. They arrived swiftly. All good.”

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Posted 2 years ago

“Easy to order, competitively priced and prompt delivery.”

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Posted 2 years ago

Power Tools Direct is rated 4.5 based on 13,716 reviews