Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,503 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,503 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service arrived early, during Christmas build up.”

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Posted 1 year ago

“Top class service, fast delivery and excellent value.”

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Posted 1 year ago

“Great service and brilliant product”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Fast postal receipt of two max/min thermometers.”

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Posted 1 year ago

“Excellent service from ordering to delivery will certainly be placing more orders”

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Posted 1 year ago

“Good quality items at a competitive price. Easy ordering and delivery spot on!”

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Posted 1 year ago

“Very dissatisfied with this company, I ordered 5 LED candles for my chandelier all the same so the warm light effect would be even. I paid for fast delivery so I could have them before Christmas. They arrived on time but there were only 4 candles instead of 5 and they were in different boxes clearly short on supplies. Having contacted the company I have been given a refund for the candle that was missing the point is that I would have preferred a cancelled order instead of a refund. I did not get any apology and still have to get another candle.”

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Posted 1 year ago

“Excellent service and delivery”

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Posted 1 year ago

“Great prices, good range of products, great service. What more could you ask for?”

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Posted 1 year ago

“A Great price, great communication and quick delivery, can't ask for anymore. Thanks.”

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Posted 1 year ago

“Easy ordering and a great range of products available. Excellent value and very speedy delivery, earlier than promised and good communication throughout. Thanks Power tools direct for your great service.”

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Posted 1 year ago

“Easy online transaction. Goods arrived intact, exactly as ordered and in excellent condition. Well packaged and fast delivery.”

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Posted 1 year ago

“Good price, but poor delivery even though I paid extra for it, poor quality of customer service, mainly because of only answering to customer queries,request and complaints via email as their answer phone message tells you that this is the most efficient way , I had no tracking service with my order and was not given any information as to what was happening with it either via their efficient way of serving customers. NOT IMPRESSED AT ALL.”

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Posted 1 year ago

“I tend to research products before I purchase and so far have been well pleased in terms of quality and value. Delivery is good too.”

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Posted 1 year ago

“Paid extra for next day delivery and it arrived a day late”

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Posted 1 year ago

“Frustrating allowed me to order. Heard a week later out of stock order cancelled”

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Posted 1 year ago

“Easy to find what I was looking for and on my doorstep a couple of days later. Excellent service.”

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Posted 1 year ago

“prompt delivery of new stones for an old glaze buster, reasonable price too.”

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Posted 1 year ago

“Good choice of products and quick delivery”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,503 reviews