Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,833 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,833 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and some hard to find items available.”

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Posted 2 years ago

“Quality Service, Managed to mess up my order as I’m basically stupid. Emailed sales and Gosia just fixed it, machine arrived today and will be in use tomorrow 😁”

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Posted 2 years ago

“Excellent service, quick delivery and a great price. I had a problem and Gosia from sales sorted it with no problem kept me informed. Overall a great customer experience.”

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Posted 2 years ago

“Good service good prices”

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Posted 2 years ago

“Easy ordering. Fast delivery.”

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Posted 2 years ago

“I have ordered tools from this company more than once, I can say that this company is worthy of attention 👍”

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Posted 2 years ago

“The website was easy to use, always a help with making a purchase. The products are at a nice price and whenever I've had to speak with the staff they are polite, easy to do business with.”

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Posted 2 years ago

“Brilliant service and an unbeatable price. £££££'s less than the competition for the exact same item ( Clarke bench pillar drill ). Delivered rapidly and securely, and with great communication. Will look here for any tools required in the future. Thank you.”

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Posted 2 years ago

“fast delivery, product as described”

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Posted 2 years ago

“Excellent to deal with - really competitive pricing - well packaged and super-fast delivery - even the 'Standard' delivery option turned out to be just 2 days!”

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Posted 2 years ago

“I needed some Plastikote, stone fleck paint. The colour I needed was not available at my local stores. PowerTools Direct had the colour I wanted and it was still cheaper than the stores with p&p. Easy to order did not need to contact them as they emailed several times with updates.”

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Posted 2 years ago

“Great price for a product that is highly recommended. Easy to use website with no hidden charges and super fast delivery with great communication. A+”

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Posted 2 years ago

“Order Tuesday and paid for Thursday delivery which didn't arrive after paying for express delivery. When I called on the Friday to ask for tracking I was told they hadn't even despatched it because they had no stock. This meant we were scrambling around for 1/2 trying to purchase the item locally.”

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Posted 2 years ago

“The purchase was straight forward and a quick delivery promised. The item arrived bang on time and well wrapped to prevent any damage. A simple and efficient transaction from start to finish, will use this company again.”

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Posted 2 years ago

“Superb service”

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Posted 2 years ago

“Good communication, great price and service”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Items arrived on time well packaged as stated very good value pleased with item and seller only down side postal service left the package on top step in the rain did not ring door bell luckily i checked the front so it did not get to wet ( cardboad box)”

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Posted 2 years ago

“Very happy good prices excellent service”

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Posted 2 years ago

“Ordering was hassle free. Delivery was on date stated. Very good product. Thanks”

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Posted 2 years ago

Power Tools Direct is rated 4.5 based on 13,833 reviews