Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,833 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,833 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good competitive prices and good service, recommended website for shopping.”

Helpful Report

Posted 2 years ago

“All good hassle free.”

Helpful Report

Posted 2 years ago

“I ordered power washer in Monday and here by Friday to the very far north of Scotland. Delivery company first class in keeping me informed. No faults what so ever. Machine up and running.”

Helpful Report

Posted 2 years ago

“The worst company I’ve ever used professionally. Non existent customer service( email only) The lady I was dealing with was particularly poor, didn’t understand simple words and questions. Took £500 from my account for an agreed product that was in stock. It was only part delivered 2weeks late with no justification. The remaining part of the order was never going to be stocked as I called the manufacturer that expressed concern about there dishonesty! I therefore cancelled the order and arranged a collection. I waited over 4 weeks after they received the item to get my refund. Which was short! Tried to resolve and clarify over email but the incompetence is unbelievable. Avoid this company if you wish to be treated within the parameters of consumer law!!!!”

Helpful Report

Posted 2 years ago

“Great price and great service”

Helpful Report

Posted 2 years ago

“great price and very fast delivery -will be using you again”

Helpful Report

Posted 2 years ago

“loppers arrived quickly”

Helpful Report

Posted 2 years ago

“Item arrived on time very well packed. Thank you”

Helpful Report

Posted 2 years ago

“Fast delivery very happy quality product”

Helpful Report

Posted 2 years ago

“Item received as stated on delivery schedule. Pleased with purchase.”

Helpful Report

Posted 2 years ago

“Ordered a drag fork for use in ditch maintenance. The quality is excellent, better than I expected”

Helpful Report

Posted 2 years ago

“Order was dealt with promptly and was delivered on time.”

Helpful Report

Posted 2 years ago

“Great prices and quick delivery easy to deal with”

Helpful Report

Posted 2 years ago

“very help full ,and good service.”

Helpful Report

Posted 2 years ago

“Fast Reliable service and very competitively priced.”

Helpful Report

Posted 2 years ago

“Thank you great item, and a very good service, top marks.”

Helpful Report

Posted 2 years ago

“Great price, fast delivery!”

Helpful Report

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

“Item fine. Delivery slow and expensive”

Helpful Report

Posted 2 years ago

“Very good bit slow on delivery but when dispatched overnight delivery is given and next day arrives, great prices though for brand names will keep using them and recommend to anyone. Despatch takes to long in my opinion”

Helpful Report

Posted 2 years ago

Power Tools Direct is rated 4.5 based on 13,833 reviews