Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,298 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good, even courier”

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Posted 3 years ago

“good service thanks”

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Posted 3 years ago

“Excellent value for money and delivered quickly.”

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Posted 3 years ago

“Best price ,delivery great, will not hesitate to buy from them again. Regards John”

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Posted 3 years ago

“Fast and efficient”

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Posted 3 years ago

“Very prompt good price and service. Thank You”

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Posted 3 years ago

“Good price good service and fast delivery well done thank you .”

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Posted 3 years ago

“Speedy delivery no problems”

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Posted 3 years ago

“Ordered some Rustin’s Door Oil as couldn’t get it in any stores, possibly being discontinued. It arrived very quickly and price was reasonable. Thanks.”

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Posted 3 years ago

“The website provided an accurate description, the ordering easy, and purchase arrived in the timescale provided by Power Tools Direct.”

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Posted 3 years ago

“Despite paying for express delivery the item has not arrived, some 8 days later plus.”

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Posted 3 years ago

“Prompt reliable service”

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Posted 3 years ago

“Goods turned up very quickly!”

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Posted 3 years ago

“Prompt and reliable service .”

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Posted 3 years ago

“product ordered was then not delivered.. notified out of stock but only after contacting myself 4 days after ordering”

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Posted 3 years ago

“Perfect.Delivered on time.”

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Posted 3 years ago

“Disappointing experience. Paid extra for express delivery and a week later still no order. No response from customer services on delivery updates and can’t contact by phone. Think twice about using this company.”

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Posted 3 years ago

“I ordered two items. After one week of no tracking number or delivery time I contacted the company who stated “ I have asked Sealey to send this order to you directly for delivery tomorrow, we do apologise for the delay with your order” I then received an email saying the order was cancelled and I would receive a refund with no explanation. Very poor communication and has left me a week later having to order from another company”

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Posted 3 years ago

“Top service”

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Posted 3 years ago

“Order was cancelled by yourselves without informing me. Only found out from credit card company”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 14,298 reviews