Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,093 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,093 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 20th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Postage is very slow Items/ boxes were damaged”

Helpful Report

Posted 3 years ago

“The customer service here is very good. There had been a problem with our delivery, some miscommunication. The customer service rep that handled our query was very efficient and polite and resolved as soon as they were able to. When the product came it was very good quality, good value for money and well protected in the packaging.”

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Posted 3 years ago

“Excellent price and prompt delivery,can’t ask for any more”

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Posted 3 years ago

“Very easy transaction, great price and prompt delivery.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Easy to use site, competitive prices”

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Posted 3 years ago

“Received on time. Goods as described. No problems”

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Posted 3 years ago

“Fantastic Product Will Sure By Again”

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Posted 3 years ago

“Excellent service - delivered when they told me to expect it. Couldn't have done more. Would thoroughly recommend.”

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Posted 3 years ago

“Ordered replacement spade handle. Very easy process. Arrived very quickly and my son had it fitted that afternoon. Very sturdy and good quality.”

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Posted 3 years ago

“Great service. Well recomended.”

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Posted 3 years ago

“Good prices and prompt delivery. Thank you.”

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Posted 3 years ago

“Cheapest supplier of Ronseal paint anywhere. Great delivery service too.”

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Posted 3 years ago

“very good quick service from start to finish”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Good firm. Efficient and fast on delivery with a reliable delivery postal service”

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Posted 3 years ago

“Excellent service and products fast delivery”

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Posted 3 years ago

“easy ordering, fast delivery, quality tools”

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Posted 3 years ago

“Found the site easy to use, description was spot on too, I was kept informed when the item was ready to be collected by the courier & delivery was on time. Definitely use them again.”

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Posted 3 years ago

“First time I have used the website, but all went well.”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 14,093 reviews