Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,508 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,508 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Clarke generator, best price I could find. PTD kept me informed as to tge progress of my order at all times and it was delivered, well packed and secure on a pallet. Excellent service.”

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Posted 3 years ago

“Arrived on time and as ordered”

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Posted 3 years ago

“Excellent Service and Products”

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Posted 3 years ago

“Good price and quick delivery.”

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Posted 3 years ago

“Great product swiftly delivered.”

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Posted 3 years ago

“GREAT PRODUCT GREAT SERVICE”

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Posted 3 years ago

“Absolutely no confidence in Power Tools Direct, I paid for courier delivery, expecting my order to arrive within 2/3 working days as delivery address is in Aberdeen. Order was placed on 26.09.2022 - two weeks later, and after sending numerous emails I am informed - " we have to wait for conclusion on shipment before offering refund. When the goods arrive we will be able to accept this back for a refund". Obviously Power Tools Direct take no responsibility whatsoever for customer satisfaction or delivery. I think I have been generous giving them a one star!”

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Posted 3 years ago

“What was ordered arrived on time. Thanks”

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Posted 3 years ago

“Excellent service, very quick delivery exactly when promised. Highly recommended seller A++”

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Posted 3 years ago

“Power tools direct are a fast and efficient company there products are always good.”

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Posted 3 years ago

“Good value but delivery time was really poor considering postage cost .”

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Posted 3 years ago

“Prompt service with competitive prices”

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Posted 3 years ago

“Easy to use web site. Clear stock availability. Excellent delivery time.”

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Posted 3 years ago

“Excellent service & competitive pricing - thanks”

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Posted 3 years ago

“Provide an good service more than happy I'll shop with you again many thanks”

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Posted 3 years ago

“I was looking for a compressor to do my airbrush art work , and so I did a web search for one that was silent so I came across power tools direct and they had what I was looking for a sip 50/10 and at a good price too, and the service I got from them was great and I got my compressor the next day,so that’s service for you right 🥳”

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Posted 3 years ago

“Easy to navigate website. Quick delivery. Recommend”

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Posted 3 years ago

“Supplied the perfect item for a job required at a very reasonable price.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“good service.”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,508 reviews