Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,298 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website misleading, order came incomplete”

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Posted 3 years ago

“Easy to order my item which was packaged well. Very quick next day delivery. Thank you.”

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Posted 3 years ago

“Service from PTD was great, shame about FedEx contracting out to couriers who don't know what 'this way up' means. Not what you expect when you pay for delivery”

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Posted 3 years ago

“Ordered a hammer from these guys as recommended by Paul Sellers. It came quickly and the hammer was great. No complaints.”

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Posted 3 years ago

“Service was Ok, if a little slow ... bur postage was free ... my fault that I ordered the wrong size motor brushes.”

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Posted 3 years ago

“Excellent service. Would definitely use again”

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Posted 3 years ago

“Great service, good price and my fishers weed puller is a great product”

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Posted 3 years ago

“excellent service great prices”

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Posted 3 years ago

“The right equipment for the right price delivered at the right time”

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Posted 3 years ago

“On time and as advertised”

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Posted 3 years ago

“Order was cancelled twice but no one got in touch with reasons why? Tried ringing but you can only get in touch via email and no one answered any of them”

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Posted 3 years ago

“Quick efficient service,well packed and tracked delivery”

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Posted 3 years ago

“Ordered four tins of Ronseal paint. Came nicely packaged and within the timescale promised. Very good price too”

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Posted 3 years ago

“Product as described. Arrived earlier than I expected.”

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Posted 3 years ago

“Very pleased with the goods,delivery service very poor,tracking advised left with my neighbour, but not which one, wasted over an hour tracking it down,”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Ordered and paid for a Hyundai 52cc Petrol Garden Multi Tool from this company as their website said they were in stock. Also paid extra for delivery by the 2nd August. I received an email from them today (1st August) to say they were out of stock until September. Now waiting for a refund, hopefully it will be done with the same speed as when they took the money from my account for payment. Will not use again.”

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Posted 3 years ago

“Good Quality sturdy tool.”

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Posted 3 years ago

“Disappointed as an item was cancelled off our order without discussion. We had an email that said to speed up delivery of the item that was in stock, they had cancelled the other item on the order. I immediately went to the website which showed the cancelled item was in stock and available for delivery 2 days later. If we had been contacted we would have advised that we were happy to wait for the other item to be available and for both items to be dispatched together. Because we were not contacted we are not faced with having to reorder the item which would incur us an additional £6 in delivery charges which seems unfair. I have emailed Power Tools Direct about this last week but have yet to have a response from them.”

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Posted 3 years ago

“excellent price and on time delivery - what more does anyone want .”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 14,298 reviews