Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.55

4.6 Rating 13,631 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pump had some damage on receipt, but still seemed to work. Had to be installed for critical usage, so couldn't be returned. Poor packaging / carriage. Photos sent.”

Helpful Report

Posted 3 years ago

“Ordered, arrived the next day(paid for after delivery). Exactly as expected and pictures and well packed.”

Helpful Report

Posted 3 years ago

“Super fast delivery, great price”

Helpful Report

Posted 3 years ago

“Prices were competitive. However, after placing an order, I received emails the next day advising their stock levels were incorrect so half the order was refunded.”

Helpful Report

Posted 3 years ago

“Easy to use site Items received before due date Result”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“Power tools direct are fine Courier rubbish haven’t received parcel yet”

Helpful Report

Posted 3 years ago

“Excellent service and very good value.”

Helpful Report

Posted 3 years ago

“Fast on line check out, good delivery”

Helpful Report

Posted 3 years ago

“All Good, Thanks.”

Helpful Report

Posted 3 years ago

“I like the product, price and it was delivered very fast 10 out of 10”

Helpful Report

Posted 3 years ago

“Good service and very helpful people, they do phone back when they they will use them again”

Helpful Report

Posted 3 years ago

“Ordered product the 8th of November paid delivery charge. Order status has been processing since placed. No telephone contact tells you to send an email. Email asking when I can expect the item. They will look in to it. Nothing. Steer well clear.”

Helpful Report

Posted 3 years ago

“Delivered where no one else would. Thank you.”

Helpful Report

Posted 3 years ago

“First class product and service.”

Helpful Report

Posted 3 years ago

“ITEM WAS OVER A WEEK LATE ON DELIVERY CUSTOMER SERVICE REPEATEDLY REFERRED ME TO COURIERS - BUT OFFERED NO ANSWERS TOLD ITEM WAS LOST - IT THEN ARRIVED AT OUR DEPOT ASKED TO COMPLETE CREDIT APPLICATION - INFORMED THEM ITEM HAD BEEN DELIVERED RECEIVED CONFIRMATION THAT CREDIT HAD BEEN RAISED EVEN ALTHOUGH ITEM WAS DELIVERED AND CUSTOMER SERVICES HAD BEEN INFORMED WILL NEVER USE THIS COMPANY AGAIN”

Helpful Report

Posted 3 years ago

“An excellent company to deal with. The tool I required came up as in stock, and you also had an option whether to have it posted or by courier with next to nothing in the difference in cost. The tool arrived only 2 days after I ordered it. The cost was also excellent, I will certainly not have any hesitation in using this company again.”

Helpful Report

Posted 3 years ago

“Ordered fence support posts. Good price, very sturdy, well wrapped and delivered promptly. Very happy and based on this experience, would certainly use again and recommend.”

Helpful Report

Posted 3 years ago

“Excellent service. Highly recommend.”

Helpful Report

Posted 3 years ago

“Great communication, very quick delivery and item well packaged.”

Helpful Report

Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,631 reviews