Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,508 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,508 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good price & timely delivery, thanks. ..”

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Posted 3 years ago

“They ask for a short review. Can't get shorter than "Faultless" thank you.”

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Posted 3 years ago

“The whole service was good from start to finish, from ordering to the product being received on the date stated. I haven't used the product yet but it has arrived well wrapped and nothing was broken in transit.”

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Posted 3 years ago

“Speedy service. Packaging could be improved.”

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Posted 3 years ago

“Good price , good communication, I will definitely be using them again”

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Posted 3 years ago

“Product was well priced and delivered well packed. Delivery as promised”

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Posted 3 years ago

“Efficient & at a good price.”

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Posted 3 years ago

“Easy to buy online at a great price with prompt shipment and delivery.”

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Posted 3 years ago

“GOOD SERVICE”

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Posted 3 years ago

“The welder I ordered arrived on time and was a great product I would have no hesitation in ordering from this company again I would certainly recommend Power Tools Direct”

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Posted 3 years ago

“exellent ! very pleased with the fast and efficiant service .”

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Posted 3 years ago

“Good solid soil sifter for the garden. No fuss.”

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Posted 3 years ago

“Web site said, had stock, money taken, never sent and only refunded when chased”

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Posted 3 years ago

“excellent!”

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Posted 3 years ago

“Great delivery and item”

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Posted 3 years ago

“Good prices and fast service”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Came quickly not noisy looks well put together . Has a good distance from mop to buff side so you can do bigger pieces.”

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Posted 3 years ago

“Bought 2 products paid extra for express delivery. Parcel turns up later than expected with only half of the order. Contact customer service to be told that the full order has been delivered. Email them back to let them know that it is definitely not been fully delivered. They continue to say it has and make out that I’m lying. They then say they will take up a dispute with the courier but in the meanwhile I’m out of pocket for a product I’ve not received and no intention of sending me a replacement out while they deal with the courier. Customer service is one of the worse I’ve had the unpleasure of dealing with. Would avoid this company in the future. Also no phone line to speak to anyone???”

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Posted 3 years ago

“Had order quickly good service”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,508 reviews