Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 13,982 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,982 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 5 items, 3 of which were required quickly, so paid premium P+P for faster delivery, 2 days later received refund for the 3 items I needed due to not being in stock !! no refund for extra P+P so effectively paid extra for non-urgent items and couldn't finish the job I need the tools for. Recomend updating the website and not listing items, that are out of stock, for reference still showing as available on web site.”

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Posted 3 years ago

“Good prices and fast delivery”

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Posted 3 years ago

“Arrived on time as promised, good service”

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Posted 3 years ago

“Absolutely superb and efficient service from Power Tools Direct - shame the product purchased didn´t make the grade (cheap electric drill stand very disappointing and clumsy to use).”

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Posted 3 years ago

“Good company, fast service”

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Posted 3 years ago

“Excellent Orice and delivery”

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Posted 3 years ago

“The mole s must have got a lot bigger since the 1970 sa as the traps are a therd bigger now they just go straight through and fill them give me a ring and I will explain better”

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Posted 3 years ago

“Arrived promptly and well protected.”

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Posted 3 years ago

“All very good.”

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Posted 3 years ago

“Excellent value 👍”

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Posted 3 years ago

“Listed as stock item I paid then told not in stock,this has not helped with our relations to a big customer that we supply parts to in F1 very disappointed indeed will not use again”

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Posted 3 years ago

“Swift delivery, good product”

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Posted 3 years ago

“Although we had a bad experience with the delivery - the box was burst open in several places and lots of pieces missing - the customer service was excellent and the problem solved in the space of a few hours, resulting in us getting a full refund.”

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Posted 3 years ago

“Good price, easy to place the order, good communication and prompt delivery”

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Posted 3 years ago

“Great service will shop with you again.”

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Posted 3 years ago

“Bought a stand for drilling vertical holes. I used it facing backwards and clamped to a Workmate so I could drill a series of holes in a long piece easily. It works well and was delivered the next day.”

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Posted 3 years ago

“Pictures on their website do not match the title. Item was shown as Antique Pine and they sent Smoked Walnut.”

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Posted 3 years ago

“6 X Timco PSB50450 Drive-In Post Spike - Bolt Secure. 1 post support was bent and unable to take a bolt, after bending and hammering got the bolt in, this item was missing a bolt but was still sent out. A bit disappointed. other than that good service.”

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Posted 3 years ago

“Good efficient service. Will definitely use again.”

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Posted 3 years ago

“Ordered 100 silicone sealant only 50 arrived left an email with no response can't speak to anyone as when you phone says email only horrendous customer service”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 13,982 reviews