Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,093 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,093 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 20th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, delivered on time.”

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Posted 3 years ago

“Late delivery despite paying extra for expedited service. Item faulty, but Power Tools Direct will only refer to manufacturers (said this would take 2 working days but now been waiting a week). No working sander or refund. Metal shard flew out of sander - very dangerous!”

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Posted 3 years ago

“poor service. Took 14 days to get a product to me.”

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Posted 3 years ago

“Cheapest price I found on line. A simple ordering system, good communication in transit and a speedy delivery. No worries. Ace.”

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Posted 3 years ago

“Not received my order Had no response to my query email”

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Posted 3 years ago

“Goods ordered 5 Dec 2022. Arrived 17 Dec 2022. Package torn and contents hanging out but fortunately all there and not damaged.”

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Posted 3 years ago

“Reliable company, speedy delivery, goods well priced. What more can I say?!”

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Posted 3 years ago

“Efficient service, prompt delivery and good communication”

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Posted 3 years ago

“Dispatch and delivery took quite a while. Item's packaging arrived very damaged and torn; Luckily it doesn't affect use of the item.”

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Posted 3 years ago

“I paid for express delivery and had to wait a week before it arrived. If there hadn't been a Royal Mail strike I would have only given one star.”

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Posted 3 years ago

“placed an order over a week ago, have been told one of the items is not in stock even though showing in stock when ordered, and the second part of the order still hasn' t arrived”

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Posted 3 years ago

“Delivery came before expected, thank you.”

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Posted 3 years ago

“I bought Ronseal vanish.. process was very informative, and good quality and prompt delivery. Keep it up the good service”

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Posted 3 years ago

“The product I ordered was delivered in perfect condition in spite of Power Tools Direct’s preferred delivery company, DPD, having been overwhelmed with parcels due to the postal strike . Great customer service .”

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Posted 3 years ago

“Easy to order quality goods fast delivery”

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Posted 3 years ago

“quick delivery, properly packaged and a decent price.”

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Posted 3 years ago

“Speedy service with tool carefully wrapped”

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Posted 3 years ago

“great products, excellent service.”

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Posted 3 years ago

“The prices of the items I ordered was very competitive and despite one being damaged upon arrival, the company replaced the item with a minimum of fuss.”

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Posted 3 years ago

“Received as described. ps, the delivery driver was 10/10 even called back late afternoon after I was out when he first called. pete”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 14,093 reviews