Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,508 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,508 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your service was great ! But DHL'S was awful I left on the delivery note to leave behind the gate the first time and they didn't even bother I then had to wait 5 days for it to turn back up in the mean time I had to hire the same tool from elsewhere ! I would looking into changing your courier.”

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Posted 3 years ago

“Arrived really quickly and fitted perfectly”

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Posted 3 years ago

“I ordered online and received my order in good time.”

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Posted 3 years ago

“Excellent service of a bulk order of a tool”

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Posted 3 years ago

“Very quick and Eficient service”

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Posted 3 years ago

“Delivered as per order details!”

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Posted 3 years ago

“Best prices on the web. Delivery was on time. Missing item from one of the boxes (fixing bolts) quickly rectified. Would use again.”

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Posted 3 years ago

“What I wanted arrive within a week happy with the items, would use this company again.”

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Posted 3 years ago

“This company sells stuff they don't have in stock...avoid”

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Posted 3 years ago

“Excellent service, good prices, fast delivery, A+++++.”

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Posted 3 years ago

“No fuss , just order and it turns up, great service.”

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Posted 3 years ago

“Cheapest price I could find for Jizer even with P&P, item was delivered quickly with an e-mail telling me of the ETA and was well packaged. Would happily use PowerTools again.”

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Posted 3 years ago

“Good quality product. Will buy again.”

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Posted 3 years ago

“Ordering the tool was easy and the digital response clearly laid out all the necessary information on the purchase. The price for the tool was very competitive. There were regular updates from the courier on delivery and it was easy to change the delivery date, receiving confirmation of the change by return. I received the tool and it was securely packaged.”

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Posted 3 years ago

“Brilliant service”

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Posted 3 years ago

“Sorry but the lenth of tome for delivery appalling. Delivery firm and driver excellent Paid for 2 to 3 day delivery received approx 2 weeks later”

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Posted 3 years ago

“I have so far bought two pairs of Sealey clamps of which both sets arrived well packed. On one of the clamps the torque lever had come away which was attached to the chain which holds the lynch pin to the clamp foot. One quick email sent and they were on it straight away and sending a new one out.”

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Posted 3 years ago

“Appears to be a good quality item, promptly delivered.”

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Posted 3 years ago

“Still not received the goods, delays were caused as not =delivered when promised”

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Posted 3 years ago

“Pleased with purchases but post took to long”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,508 reviews