Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,301 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,301 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trouble-free ordering and prompt delivery, would use the company again.”

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Posted 3 years ago

“Good quick service!”

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Posted 3 years ago

“High quality tools at very keen prices. Excellent standard of packaging. Express delivery for just £1 extra is very efficient. High standard of customer service-shout out to Gosia. All in all, a class act. I shall be placing further orders soon.”

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Posted 3 years ago

“Very pleased with my purchase delivery was very quick and efficient will be using this company again well done excellent . .”

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Posted 3 years ago

“Excellent Service from Power Tools Direct Delivery came day after I ordered it well informed and well packaged highly recommended.”

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Posted 3 years ago

“Good service and competitive prices”

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Posted 3 years ago

“Very easy to place order online for a couple of items. Kept informed of dispatch and delivery, no issues arrived as advised.”

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Posted 3 years ago

“On two occasions, having placed orders and made payment, I have been notified that the products bought are out of stock and I have been refunded. Please don't waste people's time by advertising goods you don't have to sell.”

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Posted 3 years ago

“ordered some post spikes, apart from being way cheaper than others, arrived in record time. if only others.....”

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Posted 3 years ago

“easy to order and a very fast delivery”

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Posted 3 years ago

“Great prices and quick delivery. Will use them again.”

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Posted 3 years ago

“Item was supposed to be new, but when received was clearly not. Wouldn't refund. Wanted it returning to send back to manufacturer for their comments before refunding. a week later and I am still waiting to be refunded. poor service”

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Posted 3 years ago

“Very poor communication from the company. Order placed and paid for but NOT DISPATCHED for 2 weeks - only after chaser was sent. Delivery was via DPD - not a problem and it arrived in good condition.”

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Posted 3 years ago

“Slow delivery but pay from fast delivery missing parts”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Slow delivery but I’m paying faster delivery plus not put all parts in boxe he doesn’t want to give my money back.”

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Posted 3 years ago

“Quick delivery and product always been good”

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Posted 3 years ago

“Smooth transaction with fast delivery”

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Posted 3 years ago

“Good supplier. Fast delivery.”

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Posted 3 years ago

“Ordered 5 items, 3 of which were required quickly, so paid premium P+P for faster delivery, 2 days later received refund for the 3 items I needed due to not being in stock !! no refund for extra P+P so effectively paid extra for non-urgent items and couldn't finish the job I need the tools for. Recomend updating the website and not listing items, that are out of stock, for reference still showing as available on web site.”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 14,301 reviews