Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,296 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,296 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered tie backs 14th November with paid express delivery, now 26th November no show will never use this company again 😑.”

Helpful Report

Posted 1 year ago

“Don't bother ordering from this company i have paid £8.95 next day delivery on my order on the 15th Nov and i still haven't received my order they are a joke they don't answer emails or the customer service number if i could give them no stars i would”

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Posted 1 year ago

“Not the first time I have ordered off Power Tools. Excellent value and service. No problems with delivery.”

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Posted 1 year ago

“Placed order on a Sunday for 2 tins of spray paid £7.95 express delivery and item didn't arrive until following Monday after I emailed on Friday asking when I might receive my delivery.”

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Posted 1 year ago

“A review was invited so here it is. Express delivery - over £10 took 8 days - much too long. Silicone was old and no nozzles supplied as per the illustration. No answer on phone. Have send an email requesting rectification and will update review if matter is satisfactorily resolved”

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Posted 1 year ago

“Item purchased might have been small but paid for express delivery, but item not dispatched till 5 days later not happy at all.”

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Posted 1 year ago

“kept informed about delivery details”

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Posted 1 year ago

“Super quick delievery. Easy to navigate site. Great heavy duty garden pruners”

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Posted 1 year ago

“Great price, quick delivery and really helpful staff when I emailed to correct an error I had made in my order.”

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Posted 1 year ago

“Very good price and delivery charges. No hassle ordering and quick delivery. Thank you.”

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Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

“No problems. Prompt delivery and customer care good”

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Posted 1 year ago

“I have got an email to write a review but I haven't got my parcel yet. Ask me when I have my order at home and I can check it.”

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Posted 1 year ago

“ordered screws for a job lots of ! £500 plus , said 2-3 day delivery , week later nothing , called went to voicemail , emailed customer service been quicker to post it ! lack of communication and speed of replying is very poor ! had to order from another company as need to jet job done !”

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Posted 1 year ago

“Well priced product and good communication throughout.”

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Posted 1 year ago

“Easy and simple ordering and quick delivery”

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Posted 1 year ago

“Good price. Scraper as described. Would use this company again”

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Posted 1 year ago

“Great service quick delivery good price Well packaged”

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Posted 1 year ago

“I expected the goods I ordered on Monday & Tuesday and the latest but they did not arrive until the Wednesday - caused us problems to get a job done - so very dissapointed!”

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Posted 1 year ago

“It was very good”

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Posted 1 year ago

Power Tools Direct is rated 4.5 based on 14,296 reviews