Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,834 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,834 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good, quick, and good price,”

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Posted 2 years ago

“Easy to order.Delivery and communication excellent”

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Posted 2 years ago

“Excellent service, I will definitely be using again very shortly”

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Posted 2 years ago

“Had the grinding disk I wanted at a good price, and it was delivered quickly. Can't ask for more than that.”

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Posted 2 years ago

“Excellent service and quick delivery”

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Posted 2 years ago

“Avoid this company! Customer service is non existent!! They have taken my £500for an item that was only part delivered(even though it stated in stock delivery in 2 days!). Can’t speak to anyone on the phone to resolve anything so You can only contact someone via email who doesn’t appear to understand simple English or respond properly. After arranging a collection a month on to collect the incomplete product they can’t tell me if it’s been received.Caused major delays and still can’t get my money back nearly 2 months on! Don’t be a victim to this scandalous company!”

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Posted 2 years ago

“I received my item which did the job, good value for money. Only downside I didn't get email confirmation of my order when placed and difficult to contact company to check.”

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Posted 2 years ago

“Spot on! Just the job!”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“First time buying anything from Power Tools Direct. I ordered 6 containers of brick cleaner 9 days ago. Cash taken on card immediately. Today I receive an email telling me that they are out of stock and refunding my card. Looking online for another supplier and it appears that they are in stock! Not impressed that it has taken 9 days to even process my order; their stock systems are clearly not up to scratch and waste busy builders time. And in spite of the email telling me that have refunded my card it is not appearing on he card statement yet.”

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Posted 2 years ago

“Item dispatched and delivered quickly”

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Posted 2 years ago

“Only received half my order with no explanation why or if the rest of the order is coming later”

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Posted 2 years ago

“Items arrived on time and were just what we needed.”

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Posted 2 years ago

“Good company to deal with although 3 broken box’s”

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Posted 2 years ago

“+++ all recommend”

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Posted 2 years ago

“Exactly what i wanted at a good price and fast delivery. Will use this company again for automotive tools”

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Posted 2 years ago

“No problems with ordering and the item arrived the day before the predicted date, safely packed and ready to go. Very good service.”

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Posted 2 years ago

“Ordered a large amount of screws. Found it slow to find and to scroll through until I reached the ones I wanted, but that could be me, not being that techie. Delivered promptly so pretty pleased.”

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Posted 2 years ago

“Good price, exceptionally quick delivery. Thanks”

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Posted 2 years ago

“All fine thanks”

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Posted 2 years ago

Power Tools Direct is rated 4.5 based on 13,834 reviews