Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,720 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,720 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 2nd March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely shocking only received one of the tools out of the two I ordered but no indication to why this has happened”

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Posted 2 years ago

“Still don't have the items. Have messaged multiple times yet still do not have a response.”

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Posted 2 years ago

“Good Experience Will use again”

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Posted 2 years ago

“Excellent service, fast delivery, tools spot on”

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Posted 2 years ago

“Reasonable price and items as described could not fault.”

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Posted 2 years ago

“very good service and quick delivery from far south to aberdeenshire other companies would not deliver to here. Thankyou so much will use you again.”

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Posted 2 years ago

“Delivered on time and good value.”

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Posted 2 years ago

“good service and arrived when stated. Quality product reasonably priced”

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Posted 2 years ago

“Not used yet”

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Posted 2 years ago

“Can't fault em quick response and quick delivery but main thing ..cheap 👍👍”

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Posted 2 years ago

“Really efficient and pleasant folk to do business with. All good!”

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Posted 2 years ago

“Time to be delivered was long had to buy some to keep me going no impressed won’t be using again”

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Posted 2 years ago

“Definitely will use Power tools direct again”

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Posted 2 years ago

“Good thanks”

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Posted 2 years ago

“Good service, good communication, will use again”

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Posted 2 years ago

“PRODUCT ORDERED ONLINE -THEN NOT IN STOCK, STILL ADVERTISED.”

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Posted 2 years ago

“Ordered before Christmas as a gift, paid for fast delivery, item has still not arrived! Lack of customer service, as only answering to customer queries and complaints via email as their answer phone message tells you that this is the most efficient way , I had no confirmation or tracking number with my order and was not given any information as to what was happening with it either via their efficient way of serving customers.”

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Posted 2 years ago

“Excellent service arrived early, during Christmas build up.”

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Posted 2 years ago

“Top class service, fast delivery and excellent value.”

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Posted 2 years ago

“Great service and brilliant product”

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Posted 2 years ago

Power Tools Direct is rated 4.5 based on 13,720 reviews