Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,092 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,092 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 20th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Main item ordered not available, refunded with no contact , despite messaging calling and emailing to refund entire order ptd preceded to dispatch remains items then 5 min later reply to my email that it was to late”

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Posted 2 years ago

“Waited two weeks after paying £6.95 posting for my first order had to email and ring them when am I going to receive it Won’t be using this company again”

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Posted 2 years ago

“Great service and product. I was kept informed every step of the way. Thank you.”

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Posted 2 years ago

“Straight forward ordering and the delivery was very efficient.”

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Posted 2 years ago

“Great service good!product highly recommend will use company again”

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Posted 2 years ago

“Price was right and shipping was quick”

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Posted 2 years ago

“Great service thanks”

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Posted 2 years ago

“The tools were ok and a good price but the woman on email and the phone refused to send me a receipt! I needed a receipt, not an invoice, but she couldn't/wouldn't understand the difference. Apparently, they don't do receipts! I won't be going back.”

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Posted 2 years ago

“Still awaiting my order to be delivered some 2weeks after payment. Very poor service and follow-up”

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Posted 2 years ago

“First class service and blade”

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Posted 2 years ago

“Ordered a power washer and plenty in stock. Ordered was confirmed and money taken. A few days later already waiting for the washer I received an email saying very sorry none in stock but we will refund you in total. Three days later before I received the refund. In addition free carriage for orders over a certain amount and under certain weight. Charged a significant amount because the washer was 2kg over. Not a happy bunny at all and doubt if I'll ever use them again.”

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Posted 2 years ago

“Excellent prizes and quick delivery service. First class service.”

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Posted 2 years ago

“Arrived on time, great price and very well engineered.”

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Posted 2 years ago

“Very happy with everything, good priced items and speedy delivery. Thank you”

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Posted 2 years ago

“All good - thanks”

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Posted 2 years ago

“Very good service, Delivery ahead of time. Thank you”

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Posted 2 years ago

“Easy to order, product delivered quickly.”

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Posted 2 years ago

“All good, delivery as advised, good value”

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Posted 2 years ago

“GOOD SERVICE NO PROBLEMS”

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Posted 2 years ago

“Service, delivery and material excellent. Delivered ahead of time.”

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Posted 2 years ago

Power Tools Direct is rated 4.5 based on 14,092 reviews