Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.56

4.6 Rating 13,503 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,503 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, ordered and reviewed goods within 3 days, plus great value compared to high street prices.”

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Posted 2 years ago

“Ridiculous place order wait 8 days with no communication then email to find out why,, not in stock awaiting delivery, IF IT ISN'T IN STOCK DONT OFFER IT, or at least contact and inform your customer, this isn't rocket science it is poor customer service”

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Posted 2 years ago

“Service let down by slow delivery. I paid extra for express delivery, and given a timeframe of 4-5 days for delivery. It actually took 9 days to arrive.”

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Posted 2 years ago

“Item information doesn't specify shank size. It's 11mm which is too big for my drill.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Excellent service and speedy delivery.”

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Posted 2 years ago

“Quick delivery. Not used the product yet, but it is as described.”

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Posted 2 years ago

“Good website, good price,good delivery.”

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Posted 2 years ago

“Package arrived early and the clothing is well made and meets the description given. Excellent service.”

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Posted 2 years ago

“Great selection of products and good prices with fast delivery”

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Posted 2 years ago

“Prompt efficient delivery”

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Posted 2 years ago

“Excellent seller and service.”

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Posted 2 years ago

“Good delivery.service Thanks”

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Posted 2 years ago

“No problems, good service and prompt delivery.”

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Posted 2 years ago

“Swift delivery”

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Posted 2 years ago

“Very good service would not hesitate to use again in future”

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Posted 2 years ago

“-------------------”

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Posted 2 years ago

“Very good product and service. Thank you.”

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Posted 2 years ago

“OK I just gave a review for a scaffolding tower we had recently from a different local company. However from this Company Power Tools Direct we ordered a replacement heavy duty rotary clothes dryer. It was the best price we could find online and arrived very fast. I have yet to put it together as it is still boxed. Saving that for the weekend when I have help. My old rotary dryer has done three house moves and is finally rusting at the base after almost 50 years use.”

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Posted 2 years ago

“Took the order and payment, then without notifying me, refunded to paypal. I only thought to check if something went wrong with the paymentcafter I waited past the estimated arrival date. Communication?”

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Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,503 reviews