Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,721 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 2nd March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aw Thanks so much for providing a positive & professional service guys 🙏🏻 I managed to purchase my partners Xmas gift at the best price with youz 🙏🏻 this was massive to me as I’m on a tight budget and the prices on the item I ordered really varied and went into the hundreds…..not with you though ☺️ thanks so much 🙏🏻🙏🏻🙏🏻 I wish youz lots of love, light, laughter and continued success for 2024 🌟🙏🏻💖”

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Posted 2 years ago

“Good prices and delivery was fast.”

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Posted 2 years ago

“I ordered the goods I wanted and they arrived just as they said they would! perfect! Thank you. 😊”

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Posted 2 years ago

“Great product Great service”

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Posted 2 years ago

“Excellent pricing and a great range of products. My purchase of a jump starter pack was effortless. PTD kept me constantly appraised and my item was delivered even more swiftly than promised. A great company to do business with. Thank you PTD.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Received promptly!”

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Posted 2 years ago

“Item delivered promptly and was a good price, thank you.”

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Posted 2 years ago

“Swift delivery, no fuss service.”

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Posted 2 years ago

“Product was well priced, well packaged and arrived promptly. There is nothing more to say except that I would certainly use them again.”

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Posted 2 years ago

“Goods purchased are great,but delivery charges are high”

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Posted 2 years ago

“The delivery was meant to be Friday For a job on Saturday but they didn’t deliver until Monday so it was a waste of time and money”

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Posted 2 years ago

“Accepted my order, then cancelled it 3 days later. I did get a refund, but disappointed that they were unable to fulfil my order.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“have not used Polisher yet, but looks good, promptly delivered, but was not found until next day as it had been left in a barn on our farm in full public view and not delivered to my address on the farm. ANYONE COULD HAVE WALKED OFF WITH IT.”

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Posted 2 years ago

“The goods arrived as ordered but it took eight days before I had notice that they were being sent”

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Posted 2 years ago

“Fast and good service, good price”

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Posted 2 years ago

“Ordered and delivered quickly could do with saying about carriage somewhere prominent when ordering, as you get used to many sites having carriage included. So at the end if the process you get a carriage bunged on the back.”

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Posted 2 years ago

“Rawlplug R-SM-04020 Interset Cavity Fixings & Screws M4 X 20 Pack Of 100 The quality of the product is perfect and the service from PowerTools Direct was excellent. Easy to use website, good notifications regarding shipping and promptly delivered - Thanks I would use PTD again in the future.”

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Posted 2 years ago

“Item as described arrived in good time, at a good price.”

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Posted 2 years ago

Power Tools Direct is rated 4.5 based on 13,721 reviews