Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,834 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,834 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy order facility, Good price. and good delivery”

Helpful Report

Posted 2 years ago

“Good product, great price and delivered as promised.”

Helpful Report

Posted 2 years ago

“I star since unable to select zero! I placed an order last week. for 5 bottles of Plastikote Matt Black B2 paint because that's all you had in stock. Still not received. This is an urgent requirement. Emailed today asking when we can expect delivery, to be told you can't find the order. Fedex say that you still haven't given it to them. I tried to phone your company last week to ask about placing an order for 50 bottles. Your phone service asks me to email. Why the hell have a phone number on your website if customers are directed to email afyer paying for a call? Absurd. Order still not received. Please call me back on 07767 401950 Email replies have been unsatisfactory to say the least.”

Helpful Report

Posted 2 years ago

“My "Faithfull" damp meter tester arrive ontime nicely packed and in good condition.”

Helpful Report

Posted 2 years ago

“Padlocks arrived in good condition and at good price”

Helpful Report

Posted 2 years ago

“Excellent service.”

Helpful Report

Posted 2 years ago

“Fast Service Indeed.”

Helpful Report

Posted 2 years ago

“Very efficient and quick delivery will use again”

Helpful Report

Posted 2 years ago

“Bought a box of stixall extreme power white adhesive not sure if the date on the tubes are a production date or a best before date if it’s the latter the date on them is 28/11/23”

Helpful Report

Posted 2 years ago

“Quick delivery, great prices!”

Helpful Report

Posted 2 years ago

“Very happy with the delivery and the product”

Helpful Report

Posted 2 years ago

“Easy ordering process, good information regarding purchased items, plenty of payment options, good communications and fast delivery.”

Helpful Report

Posted 2 years ago

“Pleased with quality and service. Yet to use.”

Helpful Report

Posted 2 years ago

“Fast delivery Good prices”

Helpful Report

Posted 2 years ago

“It would be really helpful if you could speak to somebody as email response is not the quickest and you lose that customer relationship”

Helpful Report

Posted 2 years ago

“Bill hook arrived well packed in good time.”

Helpful Report

Posted 2 years ago

“Item took long time to arrive, needed to chase a few times.”

Helpful Report

Posted 2 years ago

“The item I ordered arrived efficiently.”

Helpful Report

Posted 2 years ago

“Excellent service very fast delivery”

Helpful Report

Posted 2 years ago

“Excellent service from power tools direct. Paid for 3-5 day delivery and the goods turned up the next day. Thanks Team”

Helpful Report

Posted 2 years ago

Power Tools Direct is rated 4.5 based on 13,834 reviews