Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,834 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,834 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear all, Service not good as youy took money wiythout having prodcuts in stock,this is very bad, i have co cancel the order as no definit date to supply.”

Helpful Report

Posted 2 years ago

“Goods arrive on time and within 2 days of odering”

Helpful Report

Posted 2 years ago

“ON TIME DELIVERY”

Helpful Report

Posted 2 years ago

“Company takes orders for product they do not have or cannot supply then cancel order when you query delivery”

Helpful Report

Posted 2 years ago

“Wrong item was sent. I called the company to recieve and automated message saying that all communication must go via email - the call then cut off. This resulted in several emails having to be sent over several days. The company insisted on the items being returned before sending out what I actually ordered despite this being their mistake. I am unlikely to buy from this company again.”

Helpful Report

Posted 2 years ago

“Excellent prompt delivery thanks,”

Helpful Report

Posted 2 years ago

“Ordered ctc800c Received an email with credit no explanation. Had to contact company to find out what happened, they said it’s out of stock but it is still available online. Very odd. I bought from machine mart instead”

Helpful Report

Posted 2 years ago

“Top Rate ++++++++++”

Helpful Report

Posted 2 years ago

“Wrong product delivered and I've had to chase and chase to get it swapped to the product I actually ordered and still no news. I ordered the product for a job and still am waiting for what I paid for.”

Helpful Report

Posted 2 years ago

“Always great price, really fast delivery, could not ask for better service”

Helpful Report

Posted 2 years ago

“good service good price”

Helpful Report

Posted 2 years ago

“Swift delivery well packaged thank you”

Helpful Report

Posted 2 years ago

“Quick dispatch,spot on”

Helpful Report

Posted 2 years ago

“Very happy with the set of Faithfull woodturning chisels, good quality & delivered on time , will use this company again 👍🏻”

Helpful Report

Posted 2 years ago

“Delivery took a long time, ordered 18th December and arrived 10th January.”

Helpful Report

Posted 2 years ago

“I was needing this slim long reach socket to secure my kitchen tap. Unfortunately I could have saved myself £7.12 if I had looked on another site first. I puchased the same spec socket for £2.99 which was delivered much quicker and with free postage”

Helpful Report

Posted 2 years ago

“we ordered the compressor shhhh oil, 3 bottles, it was delivered within 2/3 days, perfectly packaged, a good company to deal with!”

Helpful Report

Posted 2 years ago

“As described and delivered on time. Thanks”

Helpful Report

Posted 2 years ago

“Good stock, great prices but what is the point of premium delivery when your order isn't picked for 3 days. Felt let down.”

Helpful Report

Posted 2 years ago

“Good service and product.”

Helpful Report

Posted 2 years ago

Power Tools Direct is rated 4.5 based on 13,834 reviews