Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,715 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,715 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 2nd March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been looking for screw in replacement broom headand found these,they look great and a great price and service.Many thanks highly recommend.”

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Posted 7 months ago

“It was easy to order off the web site and excellent pricing.”

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Posted 7 months ago

“Fantastic service all round, ordered at 1.30pm arrived next morning 8.10am exactly what I ordered and well packaged. I will have no hesitation in using this company again.”

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Posted 7 months ago

“All executed exactly as promised, which these days doesn't always happen. Big heavy package delivered straight into my garage.”

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Posted 7 months ago

“Went to these guys as they had a good price on a sandblaster. No hassle to order on web site and arrived writhing a couple of days. Just what I needed”

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Posted 7 months ago

“They were late with the delivery and didn't give me any update to know what was happening and when I decided and told them that I was canceling the order they delivered it to me even though I asked them repeatedly not to send me the order. They did it on purpose so they wouldn't make a refund. After they sent the delivery they told me to send it back at my own expense because that's their policy”

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Posted 7 months ago

“I am very happy with my purchase and the service provided by Power tools direct. Delivery was prompt and the item was as stated Thank you.”

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Posted 7 months ago

“Very quick delivery”

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Posted 7 months ago

“I ordered a product twice by mistake, I contacted Power Tools Direct and my money was refunded straight away, that’s worth a click in my book.”

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Posted 7 months ago

“Excellent Service, slightly let down by courier”

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Posted 7 months ago

“Helpful and flexible .. also holding stock of short supply items ( Makita ) .”

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Posted 7 months ago

“Swift, efficient process from start to completion.”

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Posted 7 months ago

“Perfect and on time”

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Posted 7 months ago

“Super quick delivery thank you”

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Posted 7 months ago

“Good product and good price free delivery”

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Posted 7 months ago

“Product and service as described. Prompt delivery and very well packaged. Recommended. Thanks”

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Posted 7 months ago

“A very quick and easy system for finding and ordering the right products at a fair price, delivery was quick and the items were well packed. Thank you.”

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Posted 7 months ago

“Good prices and fast delivery”

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Posted 7 months ago

“A great selection if tools anti zings at competitive prices. Postal service top rate with speedy delivery”

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Posted 7 months ago

“Ordered product a week ago, no correspondence or delivery, now been told it’s been delivered to wrong address”

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Posted 7 months ago

Power Tools Direct is rated 4.5 based on 13,715 reviews