Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,296 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,296 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, good service and good quality tools”

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Posted 5 months ago

“I placed my first and last order on 7th May with express delivery and have just filed for a refund via PayPal after waiting despatch details for 3 weeks with no updates or replies.”

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Posted 5 months ago

“I've made an order 2 weeks ago and waiting patiently. No updates since then. Definitely scammers”

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Posted 5 months ago

“Ordered 6 items on the19/5/2026 to be delivered 20-21 /5/2026 all for a draper wet/dry,shampoo vacumme filters etc On the 26/5/2026 I was informed by PayPal I was getting a refund of £14.78, the original cost was £31.48 None of these items have been delivered i suspect never posted the refund is an insult As there is no answer on phone just a automated answer to wich nobody replies same as email sent on the 19/5/2026 asking for confirmation of order iam at an ends on what to do Questions below I've noticed have notation for never sent,no delivery courier used and delivery never made”

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Posted 5 months ago

“Three days it took your delivery company to drop off my order. Two wasted days of waiting in. No explanation from them and no response to my questions sent to them.”

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Posted 5 months ago

“Swift professional transaction.”

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Posted 5 months ago

“Prompt delivery and reasonably priced”

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Posted 5 months ago

“Super quick delivery..”

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Posted 5 months ago

“It’s easy to remove the carbon from your car”

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Posted 5 months ago

“Supposed to be fast service for price paid for delivery. What a F---ing joke NO UPDATES NO TRACKING HOW LONG IS IT GOING TO TAKE??????????”

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Posted 5 months ago

“Ordered two of the product, only received one. No delivery note included. I emailed immediately and left it for a week because the automated message stated they were receiving a high volume of messages. No response. Now I'm out of pocket. Very unhappy.”

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Posted 5 months ago

“Well boxed and no waiting time”

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Posted 5 months ago

“It was advertised as free delivery and it was not. I have the screenshot.”

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Posted 5 months ago

“Great customer service and great prices”

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Posted 5 months ago

“Not very good dilivery service. Wont bother ordering from them again.”

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Posted 5 months ago

“I am waiting for my order for 12 days already and it didn't come, wrote to support few days ago - no answer. Very disappointing.”

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Posted 5 months ago

“Great purchase and very fast delivery. The jigsaw is compact, handy, and very easy to use. I’m very happy and highly recommend 😊”

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Posted 5 months ago

“I haven't received my order after 10 days. Ive emailed several times and rang with no reply.. Terrible company. Id like my order or a refund”

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Posted 5 months ago

“Purchased some Tacwise 6 mm staples, very good price and fast delivery.”

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Posted 5 months ago

“Waiting over a week for tools that I paid express shipping for. Nothing back from customer services either after emailing.”

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Posted 5 months ago

Power Tools Direct is rated 4.5 based on 14,296 reviews