Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.54

4.5 Rating 13,715 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,715 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 2nd March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order online and quick delivery”

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Posted 7 months ago

“We still have not recieved the item.......”

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Posted 7 months ago

“Excellent service. Delivery perfect on time. Thank you. Martin.”

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Posted 7 months ago

“Price of items was very good, unfortunately, interaction with customer was poor. Items were delayed for delivery due to low stock but I was not notified of this which in turn delayed the job for my customer.”

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Posted 7 months ago

“Good price and delivery service”

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Posted 8 months ago

“great service”

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Posted 8 months ago

“Easy to understand website, clear pricing information and a prompt delivery service.”

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Posted 8 months ago

“Reliable company to deal with. Quick delivery via Royal Mail. After-sales assistance is prompt and helpful, although via e-mail. I was unable to speak directly on the phone with a technical adviser, which I always prefer, since a quick conversation with an expert can ofter resolve an apparently complex problem with minimum delay or fuss (hence my 4-star rating, which otherwise would have been 5-star). Power Tools Direct have a very good range of brands and products (in this case a Sealey grease gun). Should the need arise in future, I would have no hesitation in buying from them again. James Smith-Ross”

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Posted 8 months ago

“Easy online website to purchase, quick delivery, product is as stated, and what I wanted - all-in-all I'm pleased with the whole process. Top marks!”

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Posted 8 months ago

“NOT EASY TO GET HOLD OF 4/5 FOR DEL”

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Posted 8 months ago

“Great service, very happy with the order and the service!”

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Posted 8 months ago

“Very pleased with my order”

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Posted 8 months ago

“Great service well packaged and delivered on time. Thanks”

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Posted 8 months ago

“Goods arrived very quickly. Good price. Excellent service.”

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Posted 8 months ago

“Supplied and delivered as it should be”

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Posted 8 months ago

“I am very pleased with my machine thank you.”

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Posted 8 months ago

“Good choice of tools, reasonable priced, will use them again.”

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Posted 8 months ago

“Order and arrived as expected”

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Posted 8 months ago

“Very good service totally recommend”

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Posted 8 months ago

“All was well have been looking for this part for ages but power tools came to the rescue thanks.”

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Posted 8 months ago

Power Tools Direct is rated 4.5 based on 13,715 reviews