Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,827 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,827 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product and price ok but paid over £10 delivery, and waited too long. They had to wait for stock to come in then shipped it to me.”

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Posted 6 months ago

“Order delivery on time”

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Posted 6 months ago

“The only place I could find exactly what I was looking for, even better at a very competitive price. Good feedback from the sales team”

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Posted 6 months ago

“Good product, delivery took a while but overall very good.”

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Posted 7 months ago

“Had a small issue with my order as it arrived damaged. Power tools direct sorted this out for me very quickly. Thanks”

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Posted 7 months ago

“Very unprofessional approach. Ordered goods with express delivery. After two weeks, I had to return the order and wait another week for delivery... never again.”

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Posted 7 months ago

“Everything worked well. Easy to order. ifo on the delivery was good. Delivery on the day stated. It was lucky I was in as there was no option to specify for the parcel to be left in a pre determined place.”

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Posted 7 months ago

“Great price quick delivery”

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Posted 7 months ago

“fast efficient service thank you”

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Posted 7 months ago

“Great experience making a purchase from Power Tools Direct. The product was well-priced and delivered on time”

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Posted 7 months ago

“Having waited for a long while for my previous supplier to have my items in stock. I found your company. Items packed very sturdily and recieved faster than I expected.”

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Posted 7 months ago

“They do not keep all items in stock as advertised. Make sure you check. We had to call to find this informaiton out. They still cannot give me a due date into their warehouse, then they will ship on the Premium Express Delivery Service. Not that Express as ive been waiting over a week already. Wont be using this company for any future purchases.”

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Posted 7 months ago

“Very good service, quick delivery”

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Posted 7 months ago

“Had to wait for a week for a package to arrive. Polite customer service, but delivery struggles...”

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Posted 7 months ago

“Very easy to deal with. I emailed with a query over a date for delivery. Got back to me straight away with confirmation. No issues at all.”

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Posted 7 months ago

“Excellent value :And friendly helpfull customer service, Highly recommended.”

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Posted 7 months ago

“Great quality garden fork at a good price. Very well packaged to protect item and couriers. Slightly slower dispatch than expected, but only by a couple of days. Arrived in undamaged condition.”

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Posted 7 months ago

“Great choice, competitive prices.”

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Posted 7 months ago

“super fast service, quite heavy chunks as well so I was very pleased”

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Posted 7 months ago

“Excellent quality ,delivered on time easy to use. Im very satisfied thank you”

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Posted 7 months ago

Power Tools Direct is rated 4.5 based on 13,827 reviews