Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,013 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality product and competitive price. However letdown by there choice of Delivery company. Who didn’t leave the product where they were instructed to , and then lied about it on there tracking web site. Thankfully a diligent neighbor took in the parcel as it would probably have been stolen.”

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Posted 7 years ago

“Good service, but the cost of delivery was very high, considering what I spent, and it arrived with another order from a different site, so I paid nearly £10 for 2 inexpensive items!!”

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Posted 7 years ago

“The prices are good,and it's a good strong tool,only gave 4 stars because delivery takes so long”

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Posted 7 years ago

“Information on delivery was excellent.”

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Posted 7 years ago

“great service , paint arrived a day early which was good . one of the tubs was broken but could have happened in transit”

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Posted 7 years ago

“Got here very quick, and I am happy with my order.”

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Posted 7 years ago

“just fine.”

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Posted 7 years ago

“I got what I ordered promptly and was informed of progress of dispatch. No problems”

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Posted 7 years ago

“The boxes where spot on..better than i expected and a great price to. The only thing I'd say would is it be better with a next day delivery. I would and have recommended this box”

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Posted 7 years ago

“My husband likes to do joinery as hobby it's this power tool is ideal for his hobby he loves it”

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Posted 7 years ago

“Found tracking information somewhat confusing but thanks to Andrew I will know next time!”

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Posted 7 years ago

“good communications”

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Posted 7 years ago

“Goods arrived promptly and were as described. Good value and I would return to Power Tools Direct for future purchases”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“I ordered on Friday 13th and paid for express delivery 2-3 days, website said Tuesday (17th). It arrived slightly late on Thursday 19th. They kindly gave a refund of the delivery.”

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Posted 7 years ago

“Every part of the service was good from ordering to delivery. Would definitely use again.”

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Posted 7 years ago

“Quick delivery and reasonable quality for the price.”

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Posted 7 years ago

“Am happy with my purchase”

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Posted 7 years ago

“Items received ahead of planned arrival, were as described and were a perfect one for one replacement for those I was looking to replace.”

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Posted 7 years ago

“Received my order quickly!”

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Posted 7 years ago

Power Tools Direct is rated 4.5 based on 14,013 reviews