Power Tools Direct Reviews

4.5 Rating 14,019 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,019 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s the first time I’ve used power tools direct,I made an order to be delivered in 2 working days,a mistake was made somewhere along the way and it arrived in 4 working days which was a bit frustrating,I contacted the company through email and the reply was prompt,the problem was addressed.I received my item which I’m very happy with, it’s quality.powertools direct also refunded my postage fee for the mishap,a mistake was made but very happy with the way it was dealt with,with this in mind I wouldn’t hesitate in purchasing from them again.”

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Posted 6 years ago

“Item is what is advertised.”

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Posted 6 years ago

“Wrong item sent but quickly rectified and communications good. Would I use again. YES”

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Posted 6 years ago

“Quick and efficient service.”

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Posted 7 years ago

“Disappointed gloves were not red as shown on site when purchasing but otherwise good quality and fair pricing. Delivery was within a week.”

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Posted 7 years ago

“The Website was very easy to navigate and I received my goods in a excellent condition and quick time frame.”

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Posted 7 years ago

“Ordered three items on Tuesday afternoon for an urgent plumbing job. Paid for 1\2 day delivery. Items arrived Friday afternoon. How is that 1\2 days ? Happy with products but disappointed with delivery and not answering my email. Will use them again but not if I'm in a hurry !”

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Posted 7 years ago

“snelle levering”

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Posted 7 years ago

“Delivered what I ordered. Well done”

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Posted 7 years ago

“Good gloves”

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Posted 7 years ago

“Nice product (Faithfull) and pretty quick delivery. The only fly in the ointment was an email saying it had been delivered the day BEFORE it arrived, as their courier "delivered" it to Royal Mail who delivered it to me the next day. Not professional. Otherwise good service”

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Posted 7 years ago

“Easy to order, quick and reliable delivery.”

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Posted 7 years ago

“very good but failed to deliver complete order. this was corrected quickly”

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Posted 7 years ago

“Every thing was good”

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Posted 7 years ago

“Did precisely as requested. Delivery could have been speeded up”

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Posted 7 years ago

“Really quick service.”

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Posted 7 years ago

“So far so good”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“One item slow to arrive”

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Posted 7 years ago

“All good except a bit expensive.”

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Posted 7 years ago

Power Tools Direct is rated 4.5 based on 14,019 reviews