Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,410 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and my goods arrived on time.”

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Posted 6 years ago

“Order arrived promptly Goid fast service”

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Posted 6 years ago

“Website easy to use, find and order what I wanted quickly. Order came swiftly and well packaged. Only thing that wasn't totally happy with was the range of colours of the Plasticote spray that were available at the time. But I will check back again in the future. Many thanks, great service.”

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Posted 6 years ago

“Goods arrived when promised and as described.”

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Posted 6 years ago

“Excellent product slightly 'ruined' by the inability to communicate when questions were asked about shipping. If you send it via a shipping company, the tracking number and the shipping option selected need to be very clear or it is impossible to track said item!”

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Posted 6 years ago

“Good product quick delivery”

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Posted 6 years ago

“no problem good service”

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Posted 6 years ago

“Cheapest price for a great tool, very satisfied with delivery and product.”

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Posted 6 years ago

“Very Helpful, co-operative.”

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Posted 6 years ago

“Very good prices for what I needed, and fast delivery. Very expensive delivery to Northern Ireland, so I had my items sent to an English address and then posted - still half the price of delivery direct to NI.”

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Posted 6 years ago

“Product arrived on time & to spec”

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Posted 6 years ago

“All good, fast turn around”

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Posted 6 years ago

“Good and arrived on time as predicted. Not used the product purchased yet!”

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Posted 6 years ago

“Efficient service and good product”

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Posted 6 years ago

“Quality product and competitive price. However letdown by there choice of Delivery company. Who didn’t leave the product where they were instructed to , and then lied about it on there tracking web site. Thankfully a diligent neighbor took in the parcel as it would probably have been stolen.”

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Posted 6 years ago

“Good service, but the cost of delivery was very high, considering what I spent, and it arrived with another order from a different site, so I paid nearly £10 for 2 inexpensive items!!”

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Posted 6 years ago

“The prices are good,and it's a good strong tool,only gave 4 stars because delivery takes so long”

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Posted 6 years ago

“Information on delivery was excellent.”

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Posted 6 years ago

“great service , paint arrived a day early which was good . one of the tubs was broken but could have happened in transit”

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Posted 6 years ago

“Got here very quick, and I am happy with my order.”

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Posted 6 years ago

Power Tools Direct is rated 4.6 based on 13,410 reviews