Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,013 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and delivered quickly”

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Posted 6 years ago

“Satisfactory.”

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Posted 6 years ago

“Competitive prices. Item sent promptly and well packaged”

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Posted 6 years ago

“Prompt delivery and no problems with my order.”

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Posted 6 years ago

“Easy too order delivered when said it would be would use again”

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Posted 6 years ago

“Perfect thank you will purchase again from you”

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Posted 6 years ago

“Great product at a great price. Buying process was easy to use only thing I would say is that it would have been nice to have notification as to when it was being delivered rather than just appearing. Otherwise very happy.”

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Posted 6 years ago

“Item was well packaged and delivered within timeframe given. The billhook axe is not very well balanced the blade being slightly too large/heavy for the handle.”

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Posted 6 years ago

“Your carrier let you down. Took longer to arrive than stated.”

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Posted 6 years ago

“Have not undone the item as it is a gift.”

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Posted 6 years ago

“Have been a big fan of Power Tools Direct. Good selection, price & service (see below). I did like the option of being to pick up my orders from their shop in Rustington as I live near-by but when I went into the shop a few weeks ago I was told that picking-up from the shop isn't now available. This is a shame as I often go to pick up other things from Toolstation & Screwfix at the same time as they are just up the road. The £75 minimum order for free postage and the inconvenience of waiting for the package delivery will mean I won't use Power Tools Direct as much.”

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Posted 6 years ago

“Prompt delivery.”

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Posted 6 years ago

“Goods delivered promptly and well packaged.”

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Posted 6 years ago

“Quick delivery and exactly as advertised. Would definitely purchase from again.”

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Posted 6 years ago

“This is the worst thing about the service”

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Posted 6 years ago

“I bought a replacement long handle for a shovel. I have not fitted it yet. I am sure it will work , let you know if it doesn't”

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Posted 6 years ago

“The delivery was impeccable and on time. The payment process is a bit clunky and needs some clarity at the start but worth staying with it.”

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Posted 6 years ago

“The product performed as advertised and I was pleased with it I thought the charge for postage and packing was excessive.”

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Posted 6 years ago

“Excellent service and prompt, helpful response to questions.”

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Posted 6 years ago

“I like cats”

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Posted 6 years ago

Power Tools Direct is rated 4.5 based on 14,013 reviews