Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,347 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,347 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, quick and reliable delivery.”

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Posted 6 years ago

“very good but failed to deliver complete order. this was corrected quickly”

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Posted 6 years ago

“Every thing was good”

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Posted 6 years ago

“Did precisely as requested. Delivery could have been speeded up”

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Posted 6 years ago

“Really quick service.”

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Posted 6 years ago

“So far so good”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“One item slow to arrive”

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Posted 6 years ago

“All good except a bit expensive.”

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Posted 6 years ago

“Arrived and works.”

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Posted 6 years ago

“Great item. Fast delivery and excellent packaging. Thank you”

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Posted 6 years ago

“Order online, email within minutes,pick up,no queue, nice and easy shopping, it's the future!”

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Posted 6 years ago

“Received but not used yet. House number missed off the address so the driver couldn't deliver. So I had to collect from the depot. But they were good at the depot.”

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Posted 6 years ago

“Helpful staff”

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Posted 6 years ago

“Just what I ordered and delivery on time, Thanks”

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Posted 6 years ago

“Very efficient and my goods arrived on time.”

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Posted 6 years ago

“Order arrived promptly Goid fast service”

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Posted 6 years ago

“Website easy to use, find and order what I wanted quickly. Order came swiftly and well packaged. Only thing that wasn't totally happy with was the range of colours of the Plasticote spray that were available at the time. But I will check back again in the future. Many thanks, great service.”

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Posted 6 years ago

“Goods arrived when promised and as described.”

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Posted 6 years ago

“Excellent product slightly 'ruined' by the inability to communicate when questions were asked about shipping. If you send it via a shipping company, the tracking number and the shipping option selected need to be very clear or it is impossible to track said item!”

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Posted 6 years ago

Power Tools Direct is rated 4.6 based on 13,347 reviews