Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,276 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,276 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service following a clearly understood site. Impressive !”

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Posted 5 years ago

“box of flooring cleats. good price.prompt delivery”

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Posted 5 years ago

“good delivery and collection, but pity that goods faulty”

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Posted 5 years ago

“The service was fine, it's just that the shorts were awful. Poor quality material and elasticated waist rubbish. The fit wasnt true, a 36 waist was way smaller than the original style and sizing of two years ago. Very happy with Power Tools Direct as a company though. Thanks”

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Posted 5 years ago

“Delivered well before advertised time of delivery, appeared to be well packaged, unfortunately package was delivered to a neighbour whilst I was out and on opening package was disappointed to find that the presentation box was badly damaged on one end indicating that it had been dropped at some time. Tools were intact and looking forward to using them”

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Posted 5 years ago

“They were really quick”

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Posted 5 years ago

“The tool arrived 1 day later than advised. Otherwise it was good service and easy to order.”

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Posted 5 years ago

“They seem fine.”

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Posted 5 years ago

“Delivered as promised, looks like genuine replacement parts”

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Posted 5 years ago

“Excellent service. Goods arrived on time”

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Posted 5 years ago

“The products and delivery are always spot on, I only wish the online shopping experience was faster.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Delivery was a little slow - otherwise it would have been five stars.”

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Posted 5 years ago

“Delivery was speedy,item arrived in good order,no tech sheet or manual.”

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Posted 5 years ago

“My order was ready, I was in/out within 5 mins.”

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Posted 5 years ago

“Good service quick postage what more can I ask for.”

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Posted 5 years ago

“Good service fast delivery.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Very pleased with the turfing iron that I purchased, delivered very promptly. Thank you”

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Posted 5 years ago

Power Tools Direct is rated 4.6 based on 13,276 reviews