Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,352 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,352 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice tool. Came quickly.”

Helpful Report

Posted 8 years ago

“competitive price for the item I wanted (Fiskars UP86 tree lopper) and quickly delivered.”

Helpful Report

Posted 8 years ago

“The product was sent quickly and was of good quality”

Helpful Report

Posted 8 years ago

“The response was quick and the goods were ready for collection when they said they would be. My only quibble is that if the website had let me know that if I had spent another 5 pounds I could have got free delivery.”

Helpful Report

Posted 8 years ago

“My mitre saw arrived quickly and safely for a very reasonable price.”

Helpful Report

Posted 8 years ago

“Good communication throughout order process”

Helpful Report

Posted 8 years ago

“Satisfactory items delivered fairly quickly”

Helpful Report

Posted 8 years ago

“Not so sure I am happy. Postage charges were too high.”

Helpful Report

Posted 8 years ago

“Good product but slow delivery when compared to some other suppliers.”

Helpful Report

Posted 8 years ago

“All of them.”

Helpful Report

Posted 8 years ago

“Good price, efficient service”

Helpful Report

Posted 8 years ago

“Delivered on time, provided a time window for delivery. Great”

Helpful Report

Posted 8 years ago

“Item arrived on time and was well packaged”

Helpful Report

Posted 8 years ago

“bought for a special job which they did”

Helpful Report

Posted 8 years ago

“product arrived in good condition, well protected, service department helpful with the order”

Helpful Report

Posted 8 years ago

“Item I ordered came within a few days, excellent service”

Helpful Report

Posted 8 years ago

“Would have been a five star but if you pay for next day delivery and it comes day after not so good.”

Helpful Report

Posted 8 years ago

“Very prompt delivery and happy with product”

Helpful Report

Posted 8 years ago

“Reasonable Pricing & Good Service / prompt Delivery Thanks........”

Helpful Report

Posted 8 years ago

“There was a problem with my order (it got lost in system) but full marks to the company for sorting it out in a very considerate way. Having been in business, I know that things do go wrong but the sign of a good company is how they sort out the problems, and this was a 5 star response.”

Helpful Report

Posted 8 years ago

Power Tools Direct is rated 4.6 based on 13,352 reviews