Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,352 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,352 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All looks ok,not used yet but looks good .”

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Posted 9 years ago

“Supplied the item quickly. Very pleased. Thanks”

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Posted 9 years ago

“Very quick delivery”

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Posted 9 years ago

“Easy to follow Web service quick and simple to use. Order arrived quickly too. Only downside postage costs a tad over the top for a jiffy bag.”

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Posted 9 years ago

“very helpful on content with them on products”

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Posted 9 years ago

“Very easy to use website and ordering system. First class dispatching and delivering of orders.”

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Posted 9 years ago

“ordered parts arrived promptly and all works fine”

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Posted 9 years ago

“good tool quick delivery”

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Posted 9 years ago

“Very prompt delivery and reasonable price.”

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Posted 9 years ago

“The parcel came the day after the one given but wasn't a problem good service Thanks Phil.”

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Posted 9 years ago

“I found the adviser I spoke to on the phone very helpful. The item ordered was delivered promptly. Very stiafied with customer service”

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Posted 9 years ago

“Took a week to receive a small order by post”

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Posted 9 years ago

“Received on time and when expected”

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Posted 9 years ago

“Happy with everything apart from the time it took to arrive.”

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Posted 9 years ago

“Good to deal with.”

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Posted 9 years ago

“items were exactly as advertised and competitively priced. delivery was longer than anticipated and when I called the customer service did not know who they sent it out with.”

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Posted 9 years ago

“Strong robust tool, made stripping pallets down a breeze”

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Posted 9 years ago

“Good price and prompt delivery”

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Posted 9 years ago

“Secuters ordered were just as described and at a good price. Would use this site again.”

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Posted 9 years ago

“The company have keen prices, offer quality products and provide good service. My only negative comment, and this is no negative reflection at all on Powertools Direct, is that they use UKMail as their carrier and in my experience, their service is quite poor, delivery is hit and miss it's almost impossible to speak to a person on the phone. Customer service is anything but that....”

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Posted 9 years ago

Power Tools Direct is rated 4.6 based on 13,352 reviews