Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,352 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,352 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No hassle no chew prompt delivery.”

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Posted 9 years ago

“Absolutely fine and did what was asked. That to me is what I want - thank you.”

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Posted 9 years ago

“Good price and service. Had a text on the day of delivery giving a 1 hour slot for the delivery which I thought was brilliant so didn't have to stop in all day. Only to find it had arrived 2 hours before slot stated so had to be left with a neighbour which I was trying to avoid!”

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Posted 9 years ago

“Happy with my purchase Done the job I needed it for nicely”

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Posted 9 years ago

“Product was as expected, original and untouched tins of Cuprinol Anti-slip Decking Stain, and came at an excellent price. Needed more than I originally ordered so came back again. However I was a little disappointed as delivery took 5 working days on the first occasion and 4 working days on the next when advertised and extra paid for '1-2 working days delivery' and showing as available for 'next day' on the site. Missed a great weekend to coat decking on first occasion. When queried at time of second order, was just shrugged off with spoke with courier it will be with you tomorrow. Product as expected, for sale at a great price, be wary of delivery if on a tight schedule!!”

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Posted 9 years ago

“Came within a few days and a good price. Happy!”

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Posted 9 years ago

“Good response to my query about slow delivery, shame you didn't apply the express delivery in the first place as requested.”

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Posted 9 years ago

“Decent quality goods. Prompt delivery. Will use again.”

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Posted 9 years ago

“Good service and price. Quick delivery. Item itself was pretty useless, broke after using once on a plastic water butt. Unsurprising considering price and quality of item. See picture.”

Power Tools Direct 4 star review on 23rd May 2016

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Posted 9 years ago

“Well informed at all times good service will use again Geoff from Shaftesbury”

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Posted 9 years ago

“Excellent prices, good website, plenty of products. Poor delivery service. I paid £7 for next day delivery. Ordered Thursday, should have been here Friday, wasnt even attempted to deliver until Monday. I was out and the delivery company didnt leave it in a safe place or with a neighbour, so I didnt get it until Tuesday. I dont think you can blame Power Tools Direct for the delivery company though but it should be better.”

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Posted 9 years ago

“Product arrived promptly and was very well packaged. Good service. Very satisfied.”

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Posted 9 years ago

“Quick efficient delivery. Product as described.”

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Posted 9 years ago

“Good price. As described. Slow delivery.”

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Posted 9 years ago

“Very easy to order, really fast delivery. Although disappointed that it didn't tell me the carriage charge until after I had paid by PayPal?! I thought £6.99 was a bit steep but couldn't delete from my basket as it had already taken the payment from PayPal. I have never come across this way of adding carriage before.”

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Posted 9 years ago

“Ordered 4 tins of paint and spoke to customer care to ensure it was packed well as ordered from another supplier and arrived damaged . Customer care were very good and friendly . My only gripe is delivery timings . Although ordered after cut off on Wed , didn't receive until following Monday , which caused me problems . Other than that would use them again .”

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Posted 9 years ago

“Goods arrived correct and on time”

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Posted 9 years ago

“Satisfactory transaction,happy with my purchase.”

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Posted 9 years ago

“happy with service and product thank you”

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Posted 9 years ago

“Good prices (but 1-2day deliver was 4 days)”

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Posted 9 years ago

Power Tools Direct is rated 4.6 based on 13,352 reviews