Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,412 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service, quality product. But slow delivery!”

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Posted 9 years ago

“Provided the item I wanted at a reasonable price. Arrived reasonably soon in good condition.”

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Posted 9 years ago

“Sent what I ordered, within the specified timescale, and without any hassle.”

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Posted 9 years ago

“The goods as ordered in a reasonable time - so OK.”

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Posted 9 years ago

“Product including P&P were at competitive price, delivered quickly and well protected.”

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Posted 9 years ago

“Definitely value for money and, unusually, better price than Amazon. I did think though that the delivery time was longer than Amazon. If you are not in a rush definitely check them out.”

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Posted 9 years ago

“I was very happy with the decking stain I ordered and thought it was a good price. However I did the order in the morning to get next day delivery but my order did not turn up for 3 days after it should have, so wished I had not paid extra for faster delivery.”

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Posted 9 years ago

“Delivery was 2 hrs after time stated but no contact number got the driver which was very inconvenient as we had arranged another appointment”

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Posted 9 years ago

“Very prompt service, tool arrived on time and very well packaged to prevent damage. Will definitely use again”

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Posted 9 years ago

“Excellent service from this company”

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Posted 9 years ago

“Very good service just what I wanted.”

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Posted 9 years ago

“everything as and when promised,no problems”

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Posted 9 years ago

“Ordering was easy, products were as discribed and at a good price. They confirmed my order by email & when items were dispatched, The only negetive was the delivery company tried delivering, & left a card to the wrong address!? However, I decided to collect from their depot as I was in the area the following day. I will use power tools direct again..”

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Posted 9 years ago

“Quality product at reasonable prices”

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Posted 9 years ago

“Speedy, hassle free, a pleasure doing business with PowerTool Direct”

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Posted 9 years ago

“Very pleased with the product and the price although delivery was a little slow. Would certainly use again.”

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Posted 9 years ago

“excellent”

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Posted 9 years ago

“Not as neat a unit as previous Lighthouse headlamp owned wghich seems to be now unavailable. Gives a good bright beam and will clip to a cap or helmet ,which for some people would be advantageous, but not for me!!, which results in it being more cumbersome when just used bareheaded. Hope this one lasts longer than previous which one day was working .ok. and next totally dead. No loose wires or anything simple so had to replace.”

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Posted 9 years ago

“Product as described. Well packaged. Took a little while longer to arrive than I thought it would. Good price compared to other sellers.”

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Posted 9 years ago

“Products were spot on - price, quality and packaging - but delivery was slower than I expected having paid for 1-2 days.”

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Posted 9 years ago

Power Tools Direct is rated 4.6 based on 13,412 reviews