Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,022 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,022 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well informed at all times good service will use again Geoff from Shaftesbury”

Helpful Report

Posted 10 years ago

“Excellent prices, good website, plenty of products. Poor delivery service. I paid £7 for next day delivery. Ordered Thursday, should have been here Friday, wasnt even attempted to deliver until Monday. I was out and the delivery company didnt leave it in a safe place or with a neighbour, so I didnt get it until Tuesday. I dont think you can blame Power Tools Direct for the delivery company though but it should be better.”

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Posted 10 years ago

“Product arrived promptly and was very well packaged. Good service. Very satisfied.”

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Posted 10 years ago

“Quick efficient delivery. Product as described.”

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Posted 10 years ago

“Good price. As described. Slow delivery.”

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Posted 10 years ago

“Very easy to order, really fast delivery. Although disappointed that it didn't tell me the carriage charge until after I had paid by PayPal?! I thought £6.99 was a bit steep but couldn't delete from my basket as it had already taken the payment from PayPal. I have never come across this way of adding carriage before.”

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Posted 10 years ago

“Ordered 4 tins of paint and spoke to customer care to ensure it was packed well as ordered from another supplier and arrived damaged . Customer care were very good and friendly . My only gripe is delivery timings . Although ordered after cut off on Wed , didn't receive until following Monday , which caused me problems . Other than that would use them again .”

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Posted 10 years ago

“Goods arrived correct and on time”

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Posted 10 years ago

“Satisfactory transaction,happy with my purchase.”

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Posted 10 years ago

“happy with service and product thank you”

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Posted 10 years ago

“Good prices (but 1-2day deliver was 4 days)”

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Posted 10 years ago

“Just the job thank you very much”

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Posted 10 years ago

“Great service. Wiil order again with PTD”

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Posted 10 years ago

“Very prompt delivery well packed item”

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Posted 10 years ago

“website was clear, service was fast. the only thing is i had to actively ask about my parcel, I didn't receive an automatic email once it was sent.”

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Posted 10 years ago

“Fast delivery good price bit dont buy the large wall brushes you van break em by shaking lol”

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Posted 10 years ago

“Goods arrived within estimated delivery dates and considering my order preceded a Bank Holiday weekend that was impressive. I purchased replacement blades for my flora best lawn trimmer, they look good quality and fit my trimmer, although not tightly, I haven't tried them yet so time will tell, hence just 4 stars for the moment.”

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Posted 10 years ago

“Very Helpfull”

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Posted 10 years ago

“Ordered the Faithfull diamond sharpening stone set. Arrived promptly, does what it says on the tin & now I have a set of sharp chisels and plane blades.”

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Posted 10 years ago

“Safely delivered in reasonable time.”

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Posted 10 years ago

Power Tools Direct is rated 4.5 based on 14,022 reviews