Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,352 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,352 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Supplied the product reliably and competitively and delivered on time”

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Posted 8 years ago

“THE ITEMS ARRIVED SWIFTLY AND WERE WELL PACKAGED”

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Posted 8 years ago

“I ordered a part for a Qualcast strimmer that I couldn't find locally, and was pleased to receive it in the time that was quoted online!”

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Posted 8 years ago

“Goods were exactly as described and arrived promptly”

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Posted 8 years ago

“Easy to use website fast delivery”

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Posted 8 years ago

“Very efficient, good product.”

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Posted 8 years ago

“Ordered on a Tuesday with normal delivery - 5-7 days which would have been fine as I was away at the time. Wednesday afternoon I got an email to say there had been an attempted delivery and a card had been left (and I later discovered an email that morning) . There was no card and the automated answering service kept wanting details off the "card". Eventually I managed to speak to someone who told me the parcel was sent from a company I had never heard of but we managed to piece together enough information to work out the attempted delivery was my order from Power Tools. I am pleased with the price and the order but please sort the delivery service out so one can decided how to order. Clearly no point paying a premium for a timed or express delivery slot.”

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Posted 8 years ago

“I use these rakes all the time for my gardening company.”

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Posted 8 years ago

“Efficient ordering service. Let down by the delivery firm but after an email about the non-delivery, I got a prompt refund of the express delivery charges. (And the item was delivered the following day.)”

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Posted 8 years ago

“Good Value, good service and prompt delivery. Thank you.”

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Posted 8 years ago

“Products are good and a fair price - disappointed that it was impossible to find standard shipping costs on their website; it was priority shipping or not at all.”

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Posted 8 years ago

“Unfortunately one of the items sent was incorrect, but the problem was resolved quickly. Overall, very satisfied.”

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Posted 8 years ago

“ok ,one item short in my order but they did sort it out”

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Posted 8 years ago

“Goods as described. Arrived on time.”

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Posted 9 years ago

“secateurs arrived in about 3 days. Extremely sharp blades and comfortable to use.”

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Posted 9 years ago

“Very prompt service”

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Posted 9 years ago

“Easy to order and quick to deliver.”

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Posted 9 years ago

“Good reliable service. Thank you.”

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Posted 9 years ago

“have used the item and it seem to work ok”

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Posted 9 years ago

“problem with delivery but was resolved quickly by powertools all in all good service thanks”

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Posted 9 years ago

Power Tools Direct is rated 4.6 based on 13,352 reviews