Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 13,983 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,983 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

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“Good quality delivered on time”

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Posted 3 years ago

“Very surprised that I could not actually call and speak to someone! Communications only via email.”

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Posted 3 years ago

“Ordered Sealey spot/ lightbar bracket. Product price and delivery were first class. Would recommend !!!”

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Posted 3 years ago

“After receiving my first order which had been broken in transit I contacted power tools where I was emailed back by Gosia. She promply dealt with the matter by sending a replacement out to me. Thank you.”

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Posted 3 years ago

“Poor service”

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Posted 3 years ago

“Good service all round.”

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Posted 3 years ago

“Order arrived as described and in a timely fashion”

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Posted 3 years ago

“delivered everything i needed quickly and ordering was easy for me on the computer.”

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Posted 3 years ago

“Quick delivery. Kit as described and works well”

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Posted 3 years ago

“Done a search on the product I needed and this store was the cheapest so good value , delivered in a couple of days”

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Posted 3 years ago

“slow postage”

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Posted 3 years ago

“First Class Service and Super Fast Delivery ☆☆☆☆☆”

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Posted 3 years ago

“Great products and fast delivery”

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Posted 3 years ago

“All good really happy with service”

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Posted 3 years ago

“I ordered, I got quick despatch, well packed and received quickly, have shopped with before and will do again!”

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Posted 3 years ago

“Excellent.”

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Posted 3 years ago

“Good service, good product”

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Posted 3 years ago

“After receiving an email telling me that my order had been cancelled because of a shortfall in stock, it still shows item in stock and typically there is no way of speaking to anyone. Shame as I was going to order a lot more equipment as I liked the price's.”

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Posted 3 years ago

“Sanding paper sheets arrived fine Although the packaging was a bit ridiculous! The rectangular sheets were flat at the bottom of a very large box ! I had to laugh 99% empty. I’m sure you can try a bit harder cutting down on cardboard waste ?! Otherwise product fine.”

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Posted 3 years ago

“the process of correcting an incorrect delivery is woeful. through no fault of mine, i have had to replan something while waiting for the process to take its course before getting the correct items which i have paid for in full. just not good enough in todays e-commerce environment”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 13,983 reviews