Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.55

4.6 Rating 13,636 Reviews

93 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,636 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy, price was best I have found in a wide search and delivery was on time with the paint tins well secured and packaged. Very pleased and impressed 👍”

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Posted 3 years ago

“Ordered and paid for an item and then subsequently told it was no longer in stock.”

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Posted 3 years ago

“Ordered and paid for goods and paid Express delivery and 5 days later still haven’t received my goods not even a shipping number or a email to say they been shipped out terrible service it’s not the first time I have had bard sevice from power tools company I don’t think I will be dealing with these again”

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Posted 3 years ago

“They sent different item to what they advertise! Bought 300£ of hammer fixings On advert says Timco PZ3 yellow box. They came in red boxes and are PZ2 screws They rubbish don’t hold nothing they just spin around. Very disappointing.”

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Posted 3 years ago

“Easy to use website, good prices and prompt delivery”

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Posted 3 years ago

“Item arrived on time, it was quickly in use and did the job perfectly. I am well pleased.”

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Posted 3 years ago

“Excellent product, would purchase again.”

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Posted 3 years ago

“Good price fast service kept in the loop ref delivery time fast delivery that's it everything a company needs to do in these competitive times will ues them again”

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Posted 3 years ago

“good price & timely delivery, thanks. ..”

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Posted 3 years ago

“They ask for a short review. Can't get shorter than "Faultless" thank you.”

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Posted 3 years ago

“The whole service was good from start to finish, from ordering to the product being received on the date stated. I haven't used the product yet but it has arrived well wrapped and nothing was broken in transit.”

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Posted 3 years ago

“Speedy service. Packaging could be improved.”

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Posted 3 years ago

“Good price , good communication, I will definitely be using them again”

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Posted 3 years ago

“Product was well priced and delivered well packed. Delivery as promised”

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Posted 3 years ago

“Efficient & at a good price.”

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Posted 3 years ago

“Easy to buy online at a great price with prompt shipment and delivery.”

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Posted 3 years ago

“GOOD SERVICE”

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Posted 3 years ago

“The welder I ordered arrived on time and was a great product I would have no hesitation in ordering from this company again I would certainly recommend Power Tools Direct”

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Posted 3 years ago

“exellent ! very pleased with the fast and efficiant service .”

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Posted 3 years ago

“Good solid soil sifter for the garden. No fuss.”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,636 reviews