Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 13,983 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,983 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my purchase arrived on time , a good price Very pleased My only complaint is the delivery driver I didn't expect to have to carry this heavy lathe to my door It's there job to deliver it not for me to carry it Great lathe thanks guys”

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Posted 3 years ago

“Had what I needed, good price and delivered quickly.”

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Posted 3 years ago

“My order was not dispatched and I had to chase them up a week later. It was sent out 2 days after making contact with them. My item was damaged in transit so I reported it with photos and asked for a replacement to be sent out as soon as possible as the order has now taken 8 days. I was told that they will only replace the order after it has been returned as it was their company policy. I asked for a refund as I couldn't wait two weeks for a product and ordered else where.”

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Posted 3 years ago

“Poor service. Ordered over Christmas and the website didn’t say you were shut down No updates when you returned until I emailed them it took 2 weeks to delivery when I paid for a priority service”

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Posted 3 years ago

“Bought some lathe chisels that cost me £140, the box they came in was broke and the chisels was blunt,, absolutely shocking. I won’t be buying from this company again”

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Posted 3 years ago

“Quick delivery, well packed. Good price”

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Posted 3 years ago

“Quick and efficient service Will use them again”

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Posted 3 years ago

“Very pleased with the service, products and delivery . All supplied in a timely manner . Thank you”

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Posted 3 years ago

“Poor, ordered something, after it being a week late. I had to chase the order. All I got was sorry and I had to ask for the delivery to be refunded and I would have thought it would have a least rather than asking for it.”

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Posted 3 years ago

“Quick and efficient website easy touse quick delivery too”

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Posted 3 years ago

“Excellent service, all delivered on time and the price was very good. I will use you again. SMG Devon”

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Posted 3 years ago

“Very good service will be using them again”

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Posted 3 years ago

“The product arrived in good condition And was fit for purpose and good Quality”

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Posted 3 years ago

“Excellent tool for the job. Very pleased with it.”

Power Tools Direct 5 star review on 18th January 2023

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Posted 3 years ago

“Ordered the item with next-day delivery but was only sent out a couple of weeks later after asking where it was, once everything sorted they did refund the cost of next-day delivery and I got the item in good time.”

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Posted 3 years ago

“Quality screws at a good price”

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Posted 3 years ago

“Product delivered on-time, as described and working as expected.”

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Posted 3 years ago

“You were unable to supply the burnishing cream I ordered. No refund received as yet!”

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Posted 3 years ago

“Very speedy delivery and correct items.”

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Posted 3 years ago

“Good price delivered on time good service”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 13,983 reviews