Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,300 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service quality products”

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Posted 3 years ago

“A reliable company. Delivered quickly and true to description of product.”

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Posted 3 years ago

“Easy to order and good communication and delivery. Product as described and of good quality.”

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Posted 3 years ago

“Order was well packed & delivery was exactly as promised”

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Posted 3 years ago

“Delivery was to long even though I paid extra”

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Posted 3 years ago

“Excellent service very prompt”

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Posted 3 years ago

“Great price, great service, quick delivery all as advertised, thank you.”

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Posted 3 years ago

“From ordering to courier delivery a flawless experience , many thanks”

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Posted 3 years ago

“Excellent tool, took forever to be delivered. For that reason would not order from this company again.”

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Posted 3 years ago

“Powertools direct provided an average service which was let down badly by their very poor courier(DHL) provider, I paid the extra cost for a fast next-day service however it took DHL 5 or 6 days to delivery my item. I did contact Powertools to ask about my delivery and they did reply to me to say they would talk to the courier and get back to myself, alas Powertools direct not get back to me.”

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Posted 3 years ago

“Excellent service, delivery and product. Thank you.”

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Posted 3 years ago

“Good prices, prompt delivery and my spade seems very robust - very happy”

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Posted 3 years ago

“Ordered item arrived within timescales All & all very good service.”

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Posted 3 years ago

“The garden tool we ordered was fine, even if the packaging was flimsy and torn. Thankfully, the tool was robust and undamaged. However, it was due for delivery by so-called 'express courier' (DHL) on Tuesday but didn't arrive till late Thursday. Not impressed by the delivery, and the DHL tracking info/system was very poor. The item unhelpfully disappeared from tracking over 24 hrs prior to delivery.”

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Posted 3 years ago

“Surprised the price is cheap but the goods are rich in quality”

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Posted 3 years ago

“Very goos service”

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Posted 3 years ago

“Good product but it took far too long to arrive especially in view of the excessive £5.95 delivery charge”

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Posted 3 years ago

“Took much too long to be delivered”

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Posted 3 years ago

“Excellent well made as expected from Faithfull tools, just a pity that it took forever to be delivered.”

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Posted 3 years ago

“Service and speed of service spot on coupled with a price I couldn't find better anywhere”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 14,300 reviews