Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,300 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to leave checking out while I checked out a couple of things when I came back to it it had emptied ! Took me ages spent £300 but hey ho won’t be doing that again”

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Posted 3 years ago

“l would like to say l would us you service again , l order and my parcel was delivered the next day very good service”

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Posted 3 years ago

“Did what was promised.”

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Posted 3 years ago

“Very good service - and products”

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Posted 3 years ago

“................”

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Posted 3 years ago

“Great product and fast delivery.”

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Posted 3 years ago

“Power too!s direct was great to deal with but the delivery company was appalling they left my parcel on someone's door Step a 5 minute drive from my house. Luckily the owner of the house came round with the parcel.”

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Posted 3 years ago

“Great service and fast delivery.”

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Posted 3 years ago

“Exactly what I wanted. Good price. Good delivery times. Nothing to complain about.”

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Posted 3 years ago

“Still waiting on my order . 1,week and still not arrived , contacted customer suppprt . They need to be more proactive and contact their 3rd party delivery courier …… not amused”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Best price Great item Fast delivery”

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Posted 3 years ago

“Best price and delivered quickly. Would definitely use again”

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Posted 3 years ago

“Top rate at refunding. Which was quite annoying really as I'd rather have had the welder l paid for.”

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Posted 3 years ago

“No customer service, sent 4 emails, all ignored, Asked for a refund, still ignorned. Call customer support and the number directs you to voicemail saying you have to email enquires/ issues. I ordered the products two weeks ago now, Order was only a number of boxes of screws too. Wont be using again”

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Posted 3 years ago

“Excellent products, perfect service!”

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Posted 3 years ago

“Paint best price delivered great”

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Posted 3 years ago

“Arrived quickly Good quality No issues”

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Posted 3 years ago

“Product is ok. But packaging was terrible - no box only, item was only partly wrapped with plastic shrink film. As a result the item was delivered with scuffs and scratches all over. (delivery photo shows how it was packaged)”

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Posted 3 years ago

“Item was on the website. I ordered it. Then got an email saying it was not available.”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 14,300 reviews