Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,093 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,093 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 20th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service. issue with courier finding address and we were contacted straight away by power tools trying to assist with delivery. really good customer service”

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Posted 3 years ago

“Products arrived early and as ordered. Very Happy”

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Posted 3 years ago

“Great service at a great price.”

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Posted 3 years ago

“The door lock was as described and delivered on time.”

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Posted 3 years ago

“Very poor customer service - paid over £80 to have my item delivered within 2 days and 9 days later I still do not have my item. I have asked for a refund of the express delivery charges but this has been declined. Express delivery is misleading and I have paid for a service I have not received”

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Posted 3 years ago

“Good communication and. Excellent service”

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Posted 3 years ago

“Prompt service, good prices”

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Posted 3 years ago

“Good service and will definitely use again”

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Posted 3 years ago

“Good service, prompt delivery”

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Posted 3 years ago

“Prompt service , good price, what more do you want.Pat”

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Posted 3 years ago

“Good quality delivered on time”

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Posted 3 years ago

“Very surprised that I could not actually call and speak to someone! Communications only via email.”

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Posted 3 years ago

“Ordered Sealey spot/ lightbar bracket. Product price and delivery were first class. Would recommend !!!”

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Posted 3 years ago

“After receiving my first order which had been broken in transit I contacted power tools where I was emailed back by Gosia. She promply dealt with the matter by sending a replacement out to me. Thank you.”

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Posted 3 years ago

“Poor service”

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Posted 3 years ago

“Good service all round.”

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Posted 3 years ago

“Order arrived as described and in a timely fashion”

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Posted 3 years ago

“delivered everything i needed quickly and ordering was easy for me on the computer.”

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Posted 3 years ago

“Quick delivery. Kit as described and works well”

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Posted 3 years ago

“Done a search on the product I needed and this store was the cheapest so good value , delivered in a couple of days”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 14,093 reviews