Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.55

4.6 Rating 13,638 Reviews

93 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,638 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought some stainless staples £5.39 (ex vat) You have no idea what the delivery charge is going to be until you have checked out... It was £6.95 (ex vat) for delivery and handling....not reasonable to my mind for something that weighs under 100g”

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Posted 3 years ago

“Great prices and fast delivery.”

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Posted 3 years ago

“Item arrived on time and product was good but the fact you cant call in to ask questions is very annoying or order is very annoying”

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Posted 3 years ago

“Damaged box with parts missing, can't phone them as they don't take calls.”

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Posted 3 years ago

“Best price. Fast delivery. Information and updates on my order top notch. I will buy again.”

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Posted 3 years ago

“Hi everyone selling here diffrent staff then on the pictures becerfull everyone, liars.”

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Posted 3 years ago

“WEBSITE EASY TO USE, PAYMENT VERY EASY , DELIVERED ON TIME”

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Posted 3 years ago

“Despatched and delivered safely.”

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Posted 3 years ago

“Clear website and full product description, made me confident about purchasing online. Arrived in super-fast time.”

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Posted 3 years ago

“Ordered equipment was despatched promptly but delivery was delayed a couple of days by the courier which wasn't an issue. In general good service and would use again”

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Posted 3 years ago

“Great product and price very fast delivery”

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Posted 3 years ago

“delivered exactly what i ordered next day. great service”

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Posted 3 years ago

“shipped promptly and delivered satisfactorily”

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Posted 3 years ago

“Ordered a few items and the prices were reasonable and delivery quick.”

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Posted 3 years ago

“Power Tools Direct, excellent pricing and service. Delivery was with the allotted time frame, so would be happy to use them again. Thanks”

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Posted 3 years ago

“Clarke bench drill and vice delivered in good condition and on time.”

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Posted 3 years ago

“Always had brilliant service from Power Tools Direct.”

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Posted 3 years ago

“Unfortunately one part of the order was lost by the courier and the other part arrived in a damaged box with a part missing. They did try to get a part sent out, but that was the wrong one and with delays in the end I cancelled. 6/10 for effort.”

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Posted 3 years ago

“Perfect for turf lifting lifted 20sq yes in a day with no problem”

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Posted 3 years ago

“Perfect, just what I wanted....”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,638 reviews