Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,300 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I shall be using them again very prompt delivery”

Helpful Report

Posted 3 years ago

“Always a first choice for me when I buy tools”

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Posted 3 years ago

“Placed an order and paid for a digital torque wrench. Next day get emails stating item was out of stock. Why let me order it then. They have refunded me but now I have to wait a few days for my money to appear back into account. Will purchase elsewhere in future. Would have put no stars if it were possible!!!!”

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Posted 3 years ago

“Competitive prices and rapid delivery - all good.”

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Posted 3 years ago

“Good service & delivery.”

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Posted 3 years ago

“Great price. Nothing went wrong!”

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Posted 3 years ago

“Very slow to send item. Paid for express shipping but instruction ignored”

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Posted 3 years ago

“All right, service”

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Posted 3 years ago

“Prompt and professional service. Highly recommended.”

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Posted 3 years ago

“Competitive price, reasonable delivery time and easy to use website.”

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Posted 3 years ago

“Great prices, fast delivery. Slightly more expensive delivery but the package had more than 26 Kg so I'm not surprised.”

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Posted 3 years ago

“GOODS ORDERED WERE LATER CREDITED WITHOUT EXPLANATION”

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Posted 3 years ago

“Arrived on time. Works well.”

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Posted 3 years ago

“Very good and quick delivery”

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Posted 3 years ago

“no complaints swift reliable service product was a good price and correct delivery was as advised.”

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Posted 3 years ago

“Very good service fast delivery”

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Posted 3 years ago

“Ordered a DeWalt DS300 toolbox,(empty). It arrived damaged! I've used these toolboxes for years,and to damage one,takes some doing. It had not been damaged in transit,as packaging was intact,but in power tools warehouse,as the broken off piece was placed inside. Not great!”

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Posted 3 years ago

“Easy to order and quick delivery. Products sturdy and fit for purpose.”

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Posted 3 years ago

“Easy to find items and order. Fast delivery”

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Posted 3 years ago

“Items arrived quickly and were of good quality. There was a small issue that an incorrect item had been sent, this was dealt with by return and the correct item sent out. Very good customer service”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 14,300 reviews