Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,298 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery which differs from other firms we deal with.”

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Posted 3 years ago

“Had a good range of products I was looking for at very good prices. The communication was excellent and products arrived promptly on the due date . Would recommend highly.”

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Posted 3 years ago

“Good Service”

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Posted 3 years ago

“Ordered a product on Sunday evening. Paid £7.95 for express delivery. It arrived Thursday lunch time. To late the customer wasn’t happy. No disrespect but that isn’t express delivery. Why use Fedex and not DPD next day delivery. The real professional’s”

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Posted 3 years ago

“10/10 very good 👍”

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Posted 3 years ago

“Excellent service with very quick delivery”

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Posted 3 years ago

“Goods delivered smartly - great service.”

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Posted 3 years ago

“From product selection to delivery, everything fist class, thank you.”

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Posted 3 years ago

“Easy to navigate website . Delivred as quoted . Excellent service”

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Posted 3 years ago

“Arrived well packaged and protected and good quality products”

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Posted 3 years ago

“Quality product at good price. Delivered quickly.”

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Posted 3 years ago

“Very efficient.”

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Posted 3 years ago

“Ordered a compressor last month, came with broken systainer, they where quick to send a return label, was sent back, still waiting on a refund they just keep telling me they are still waiting on the returns department? It’s been the same reply 3 times now going on a month still not had my money back and still no reply from returns departments apparently! Also the tool took over a week to get to me even though it was down as next day delivery so it’s been 5 week from order. The reason the box came broke in the first place was because it was only wrapped in black plastic, I sent it back with bubble wrap in cardboard box. Wish I had read reviews before ordering. And still waiting on my money. Very disappointing.”

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Posted 3 years ago

“very efficient ordering procedure, goods delivered quickly. would recommend”

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Posted 3 years ago

“Shipping is the slowest in the business. Often holding orders with out of stock items unbeknownst to customer. But they have great deals on bulk Reisser screws. Make sure to order a month in advance of when you need the product”

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Posted 3 years ago

“I like powertools direct because most of their products have competitive price, and deliver your order as they promis. Thanks”

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Posted 3 years ago

“Brilliant service - was looking for this product all over - just what I was looking for - thank you”

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Posted 3 years ago

“Everything delivered on time”

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Posted 3 years ago

“I order a mower, you take the payment, then a couple of days later I'm informed that you haven't got them in stock, which is odd, because if you haven't got one, how did I manage to order it? Put me right out. Fortunately, you did send a credit straight away so thanks for that.”

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Posted 3 years ago

“Prompt and efficient, thanks”

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Posted 3 years ago

Power Tools Direct is rated 4.5 based on 14,298 reviews