Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.51

4.5 Rating 14,089 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,089 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 20th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 1 year ago

“Good for non-power tools too! Walling hammer excellent, good value, and despatched promptly.”

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Posted 1 year ago

“I wasn’t contacted much about the delivery finally came 1 month late after I ask for a refund and was ignored”

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Posted 1 year ago

“Great products great prices and excellent deliveries , will use again”

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Posted 1 year ago

“Great service, items as described, arrived quickly, well packaged”

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Posted 1 year ago

“Great quality product and excellent customer service.”

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Posted 1 year ago

“Great price for my mastic.”

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Posted 1 year ago

“As many other reviews say, item was showing in stock but actually isn't, hence delays in sending and of course, zero communication unless chased and chased. Disgraceful way to do business, intentionally misleading and being dishonest to your paying customers just to get them to order. You do not deserve the business, all will not get mine ever again.”

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Posted 1 year ago

“Just what we needed good value”

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Posted 1 year ago

“Great price and service will use again”

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Posted 1 year ago

“Good quick service Machine is just the job and good company to deal with for extra spares”

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Posted 1 year ago

“Very quick with delivery and keep you up to date from when you order till you recieve your order💯”

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Posted 1 year ago

“Very pleased with my purchase from Power Tools. Good quality at a reasonable cost and fairly speedy delivery. Recommend a close look at their website for an interesting range of all types of tools etc. thank you”

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Posted 1 year ago

“Returned a faulty paint spraying unit 2 weeks ago and had nothing but a very hard time trying to get a refund. Their attitude was extremely poor from the initial call and the blame came like a shower of bullets from the obnoxious customer service agent. We normally use ITS when purchasing tools for our team and this experience will ensure that continues. Still awaiting any news on refund btw......”

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Posted 1 year ago

“Fast service goods spot on”

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Posted 1 year ago

“Great product at a great price and super fast delivery, well happy with purchase and service provided , many thanks power tools direct”

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Posted 1 year ago

“Easy to use website with great selection of products. Good prices, timely delivery. Will happily do business with Power Tools Direct again. Cheers.”

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Posted 1 year ago

“Excellent service and very competitive prices.”

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Posted 1 year ago

“Compressor up and running, well pleased, exactly as advertised and at a good price.”

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Posted 1 year ago

“Items delivered promptly after dispatch. Good price compared to other stores. Securely packaged.”

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Posted 1 year ago

Power Tools Direct is rated 4.5 based on 14,089 reviews