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Power Tool Mate Reviews

4.8 Rating 26,200 Reviews
96 %
of reviewers recommend Power Tool Mate
Company Reviews Questions Metrics
4.8
Based on 26,200 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Power Tool Mate Reviews
Visit Website

Phone:

01752854246

Email:

colin.crittenden@westwardbuildingservices.com

Location:

Westward Building Services Ltd, Burraton Road, Saltash
PL12 6LU

Write Your review

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Lucian Cristinel Hritcu
Verified Buyer
“I need to call you to tell me you don't have in the stock and I need a week more and I pay you the fast delivery”
Helpful Report
Posted 6 years ago
Adam
Verified Buyer
“Wrong grinder bought one pictured on website got this one”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Ordered drill at around 10.30 on Thursday 11th , paid extra to have speedy delivery and didn't get a message about delivery until Tuesday the 16th. When left for work this morning it still hadn't arrived.”
Helpful Report
Posted 6 years ago
Euan Ivemey
Verified Buyer
“Very poor as I’m still waiting for my parcel to arrive”
Helpful Report
Posted 6 years ago
Dominic Coombes
Verified Buyer
“I haven't received my order and I contact customer service and all I was told was it was signed for by scott my instructions on the order was to call me once the driver was outside and it never happened. And now I feel my emails are being ignored. Terrible service. Once my issue is resolved I won't be using you again. Dominic”
Helpful Report
Posted 6 years ago
Joe Stokes
Verified Buyer
“Was sent the wrong batteries which meant I could not use the drill I had ordered which cost me time and money. Also the trigger on the drill was very wobbly maybe its just made that way? Couldnt see it lasting years. I had to buy another drill with money I did not have because I needed urgently for work. The person I spoke to on the phone offered no apology and I had to print off the return slip myself which was another inconvenience. Just awaiting my refund now hopefully I will get it soon.”
Helpful Report
Posted 6 years ago
Darel Shillaker
Verified Buyer
“Wrong item was sent and was told to return the item and when received would then dispatch the Right one 😡 what should happen is dispatch the right item with a courier and pick up the wrong item when delivering the right item”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Paid next day delivery. Did not dispatch until 5 days after order”
Helpful Report
Posted 6 years ago
Vitalie Cirlan
Verified Buyer
“I receive wrong battery, I waiting for 4 days and I don’t receive it!”
Helpful Report
Posted 6 years ago
Alexandru Toader
Verified Buyer
“They send me incomplet box and they didn t anser when i send them email”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Had a despatch e-mail 6 days ago so have stayed in for delivery. Today received e-mail to say stock error and item would not be arriving.. How can you say item is on it’s way when you haven’t got it in stock.”
Helpful Report
Posted 6 years ago
Craig Rodgers
Verified Buyer
“I should have received the item last Friday It is now Wednesday and I still haven't received it I have emailed twice without reply!! Still Waiting!!”
Helpful Report
Posted 6 years ago
Jordan Hand
Verified Buyer
“Still havnt received items”
Helpful Report
Posted 6 years ago
Mohammad
Verified Buyer
“I haven’t received my order yet When I called you,no one answered the phone (landline)”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“part of Adam from this page I still have not received the parcel today is Saturday I ordered a week ago purchase from 23/09/2018”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Dont send the right amount of gear out that I have payed for very disappointed”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Order not received as its been sent to the wrong address even though they were informed following the order acknowledgement that it was wrong, and then they ask if I still want it - Yes I want it yesterday!!!!”
Helpful Report
Posted 6 years ago
MERCEDES QUINTERO VARGAS
Verified Buyer
“Delivery delayed”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I ordered a tool,paid for the tool and the next day I received an email saying the order could not be completed as the tool was out of stock and you were unsure when you were getting more stock.”
Helpful Report
Posted 6 years ago
Craig Leivers
Verified Buyer
“I have receive the nail gun there is only one battery in the box should be 2 and the tool box it has come is absolutely massive for one nail gun can you please resolve this”
Helpful Report
Posted 6 years ago
Power Tool Mate is rated 4.8 based on 26,200 reviews
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