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Power Tool Mate Reviews

4.8 Rating 26,200 Reviews
96 %
of reviewers recommend Power Tool Mate
Company Reviews Questions Metrics
4.8
Based on 26,200 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Power Tool Mate Reviews
Visit Website

Phone:

01752854246

Email:

colin.crittenden@westwardbuildingservices.com

Location:

Westward Building Services Ltd, Burraton Road, Saltash
PL12 6LU

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Michael Cook
Verified Buyer
“Ordered a multitool set, but the order is not complete. The battery and charger is missing.”
Helpful Report
Posted 4 years ago
Mark Patrice
Verified Buyer
“Ordered 10 days ago n still no sign of it”
Helpful Report
Posted 4 years ago
William Morrow
Verified Buyer
“Ordered impact gun a week ago still have not received it yet not a word from them”
Helpful Report
Posted 4 years ago
NEAL WEAVER
Verified Buyer
“Emailed power tool mate 8 times On the 9-22-21 asking for a delivery date no response. If you can think of anything positive about this statement please respond. I’m not holding my breath .”
Helpful Report
Posted 4 years ago
Charlie Stodd
Verified Buyer
“Sent me a used tool and it was faulty”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Still awaiting my delivery, bit slow”
Helpful Report
Posted 4 years ago
Danny Hayes
Verified Buyer
“Ordered 6 days ago. Haven’t received anything, or any indication from the delivery company that my tools are on the way.”
Helpful Report
Posted 4 years ago
Stephen McCartney
Verified Buyer
“Haven’t even received it or tracking numbers of any info about very very poor service”
Helpful Report
Posted 4 years ago
Stephen McCartney
Verified Buyer
“Had 2 orders at same time , both in stock according to website , no tracking order dispatch notification , or contact!! Until I emailed to see what story was as orders says complete etc !! Have got 1 order as I emailed and they give me a tracking number , other Oder I have no idea we’re it is no tracking numbers etc or details also emailed and asked for a tracking number no reply !!! Very poor service just spent over 1 k ps still don’t no where my order is”
Helpful Report
Posted 4 years ago
Steven Crofts
Verified Buyer
“Still awaiting the remainder of my order. Without correspondence although the full order paid.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent service to northern ireland”
Helpful Report
Posted 4 years ago
Charlie Welsh
Verified Buyer
“Item hasn’t arrived.”
Helpful Report
Posted 4 years ago
Chris Ruston
Verified Buyer
“I ordered a Dewalt tstak deep draw over a week ago and have still not received it.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Everyone deserves a second chance first time around I ordered a dewalt drill off their e bay store had to file a paypal dispute because it didn't turn up and they wouldn't answer e mails second time round purchased a special offer milwaukee set it came opened the 3 batteries where all dead rang them up and was advised to put them on the radiator still don't work was told to e mail them with my complaint don't feel like a valued customer I am extremely busy and don't have time for this also there Facebook page is heavily biased all bad reviews aren't posted but the good ones are posted up creating an image of zero problems I will never use them again.”
Helpful Report
Posted 4 years ago
Richard Whittle
Verified Buyer
“I never made a purchase from your website”
Helpful Report
Posted 4 years ago
Luke Lewis
Verified Buyer
“Ordered a makita battery and charger around 29th December still hadnt come and rang at start of last week and was told its would be here by last friday and still nothing”
Helpful Report
Posted 4 years ago
Debbie Lamb
Verified Buyer
“Fast delivery good price”
Helpful Report
Posted 4 years ago
Daniel Sweeny
Verified Buyer
“Still not received items a week after ordering them and paying for express delivery. Also a poor response to query.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Item didn’t turn up in quoted time, chased on Friday to be Tod they would call me Monday. Chased Monday afternoon to be told dpd had should had picked up to then get a call was out of stock until Wednesday. Was my first and last order with this company.”
Helpful Report
Posted 4 years ago
Steven Taylor
Verified Buyer
“Received the wrong back , emailed them about it and they are trying to avoid sending the correct one out I paid for!”
Helpful Report
Posted 4 years ago
Power Tool Mate is rated 4.8 based on 26,200 reviews
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