Login
Start Free Trial Are you a business?? Click Here

Power Tool Mate Reviews

4.8 Rating 26,200 Reviews
96 %
of reviewers recommend Power Tool Mate
Company Reviews Questions Metrics
4.8
Based on 26,200 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Power Tool Mate Reviews
Visit Website

Phone:

01752854246

Email:

colin.crittenden@westwardbuildingservices.com

Location:

Westward Building Services Ltd, Burraton Road, Saltash
PL12 6LU

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Shane Howshall
Verified Buyer
“Been waiting a week for my tools and still not received them . their only reply was “they will be with you in a couple of days “”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Product took a week to arrive, because of system errors”
Helpful Report
Posted 4 years ago
Vince Minto
Verified Buyer
“Website never stated item was out of stock when I ordered.”
Helpful Report
Posted 4 years ago
James Blackwood
Verified Buyer
“Not all goods ordered were delivered, still waiting on outstanding goods 3 days later !!”
Helpful Report
Posted 4 years ago
MATT PAYNE
Verified Buyer
“Still haven’t received my items”
Helpful Report
Posted 4 years ago
Harriett Hastie
Verified Buyer
“Ordered item, says in stock on website. Then received an email saying it was back ordered and out of stock so had to cancel.”
Helpful Report
Posted 4 years ago
Lauren Tickle
Verified Buyer
“When the product arrived the box was broken and the grinder was sticking out of the box. This could of resulted in damage to the grinder.”
Helpful Report
Posted 4 years ago
Sophie Rendell
Verified Buyer
“Good tools however the returns policy is poor as I bought something as a gift and had no chance to return it because it’s only 7 days”
Helpful Report
Posted 4 years ago
Blane Parker
Verified Buyer
“Order not dispatched for 5 days for items in stock even though I paid for 1-2 day delivery. Called after 3 days and order not sent and promised each day it would be sent out but wasn't. Took a week to come.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Tool turned up but delivered to wrong delivery address”
Helpful Report
Posted 4 years ago
WAYNE NICHOLSON
Verified Buyer
“A week after the order and still not received. Poor show powertoolmate!!!!”
Helpful Report
Posted 4 years ago
Ali Sajadian
Verified Buyer
“Hi and thanks for this service The box is damaged and the product is not clean and is dusty”
Helpful Report
Posted 4 years ago
Jim Purchase
Verified Buyer
“I ordered items with a 3-5 day delivery. I waited 6 days and still nothing turned up. Rang and they put it on next day delivery”
Helpful Report
Posted 4 years ago
LEE CROMBIE
Verified Buyer
“Ordered on line no conformation....after filling all my bank details. Rang customer services, lady very pleasant she put me through to sales.told me I had timed out.bur nothing on mobile saying order was cancelled.sales couldn’t take order so ordered using PayPal .....sales wasn’t very helpfull😟”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Didn’t inform customer the item was out of stock when it was a birthday present- didn’t have enough time to purchase another”
Helpful Report
Posted 4 years ago
Mrs Andrea Etwell
Verified Buyer
“The item arrived promptly but the packaging was inadequate for a pricey electrical tool. There was no padding, just a thin plastic bag. The box the item was in was therefore battered And the item had been moving around in the box, certainly didn’t look like a new item when the box was given as a gift, but no time to send back and reorder.”
Helpful Report
Posted 4 years ago
MR MATTHEW BANKS
Verified Buyer
“The rating is not a reflection of every other order, but in this 1 case it applies. Usually I've ordered via your Ebay account, which has been flawless, quick delivery, usually within a day or so. Perfect! This time I ordered through your own website and as it stands, I'm expecting delivery of the item today, almost a week after I ordered it which is a little frustrating as I've been waiting for the tool to arrive to crack on with a job. The delay in delivery from yesterday was an incorrect postcode on the order. Not sure how you've managed it but looking back at the order confirmation from yourselves on the web order form emailed to me , the post code used is at least 10 years out of date. Maybe you need to check you post code database on your own website is updated? But other than that, good service as ever, so thanks.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“DeWalt DCG405 it was unboxed and missing the Alan key. When l contacted Powertoolmate all they could say was email use and we wil pass it onto DeWalt. I am still awaiting for some action.”
Helpful Report
Posted 4 years ago
Alex Muir
Verified Buyer
“Still waiting on the money refunded for my return.”
Helpful Report
Posted 4 years ago
David Simms
Verified Buyer
“Still not received and asking for a review!”
Helpful Report
Posted 4 years ago
Power Tool Mate is rated 4.8 based on 26,200 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request