Public Storage Reviews

Name: Public Storage
Rating: 3.54

3.5 Rating 576 Reviews

63 %

of reviewers recommend Public Storage

Company Reviews

Questions

Metrics

3.5

Based on 576 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Phone:

1-800-688-8057

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Public Storage 1 star review on 12th June 2025

Anonymous

Public Storage 3 star review on 27th March 2025

Maki

Public Storage 2 star review on 25th March 2025

Rose

Public Storage 3 star review on 22nd March 2025

Sheriff Adams

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This 5 star review is for Nikki at the Public Storage at 8452 Okeechobee Blvd, WPB FL. Had difficulty getting the door on my unit back down & a young lady named Nikki was very kind. It was quite lucky for me that she was there & able to help me. She was very kind & made sure I understood what I needed to do to prevent the problem from happening again. As an older adult, I was very appreciative of her kindness.”

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Posted 4 months ago

“This 5 star review goes directly to the property manager of public storage 370 commerce road Victoria , she s extremely helpful and handles the position in a professional and kind manner , under diverse circumstances and difficult conditions, she is always nice and supportive to everyone. I can assure you that highly respected and recommended”

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Posted 4 months ago

“Francis from public Storage was both professional and compassionate as my move was heart felt. She took care of everything from a to z. All I did was show up and unload my possessions. She is quite a gem. I applaud your services. The storage unit was in pristine condition when I arrived. Clean as it could possibly be and overall the experience was excellent!”

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Posted 4 months ago

“Public Storage @ 5715 Dorchester Rd prop mngr Rhonda is a beast meaning very knowledgeable well spoken cust serv friendly! Before I called I was upset bc if rate increase, her tone of voice calm me down. If anyone need a space call Rhonda!! Very satisfied customer 👌”

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Posted 4 months ago

“A big thank you to Jeanette Gellner at the 12th Avenue Public Storage in Seattle, WA. She was extremely helpful, warm, and patient inhelping me with my two different storage units.”

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Posted 4 months ago

“Doug at public storage in Broomfield Colorado has been very helpful with navigating our storage unit .”

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Posted 4 months ago

“I came to 6906 Tara Blvd Public Storage today to obtain a space. I must say the property manager Jerry was very patient and knowledgeable of the facility. He was able to rent me a unit as well as handle other customers on the phone. He maintained a positive attitude and pleasant when dealing with all of us. My experience was great and I will recommend this facility to my family business associates and friends in need of a space.”

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Posted 4 months ago

“Tresa was a helpful, patient and very kind assisting me. Recomment her.”

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Posted 4 months ago

“I Won a couple of lockers at the PS on 118th in Broomfield Co. Was helped by a gentleman named Doug. He was very friendly and got me in and out very fast, even helped me with a heavy tote. Thanks Doug.”

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Posted 4 months ago

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Posted 4 months ago

“2309 S IH 35 Georgetown TX Robert was so helpful and is a wonderful employee. I am glad he was working the day I put my stuff in storage”

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Posted 4 months ago

“Public storage on Ebenezer rd in Rock Hill SC has truly been very good and helpful. They wirk things out and I’ve been very pleased with them. Both the location manager Jason and GM Will are awesome. Thanks guys I really appreciate you!”

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Posted 4 months ago

“Siblings is awesome she takes great care of me every time I come in.”

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Posted 4 months ago

“Najalie at store 08427 was wonderful. She was very helpful and spent time showing me the different storage units and was very knowledgeable about the property. I rented from Public Storage in the past and rented from them again.”

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Posted 4 months ago

“I just would like to thank Sarah for assisting me to with my unit today and the transfer, she made sure I understood everything. Thank again for making my a a little easier.”

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Posted 4 months ago

“I rented storage space at the Public Storage at 10018 Spanish Isles in Boca Raton. The manager there, Erica was very helpful both on moving in and moving out of space. I would recommend seeing Erica if you’re looking for storage space.”

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Posted 5 months ago

“Bill at the Trinity Blvd location was so easy to work with and very helpful. Answer all the 1000 questions I asked with a smile on his face. Thank you bill for your help!”

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Posted 5 months ago

“Elliott was very helpful with the confusion generated a one-day change in the rental period.”

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Posted 5 months ago

“Thank you Paris for being a great sport and helping me you really mad a difference and savi g me alot of time they need more people like you at different places thanks a bunch”

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Posted 5 months ago

“Tammy Rapplean was very helpful and I found the experience easy and cost efficient. Would recommend to all of my clients, friends and family.”

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Posted 5 months ago

Public Storage is rated 3.5 based on 576 reviews