Public Storage Reviews

Name: Public Storage
Rating: 3.56

3.6 Rating 594 Reviews

63 %

of reviewers recommend Public Storage

Company Reviews

Questions

Metrics

3.6

Based on 594 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Phone:

1-800-688-8057

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Public Storage 1 star review on 12th June 2025

Anonymous

Public Storage 3 star review on 27th March 2025

Maki

Public Storage 2 star review on 25th March 2025

Rose

Public Storage 3 star review on 22nd March 2025

Sheriff Adams

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I came to 6906 Tara Blvd Public Storage today to obtain a space. I must say the property manager Jerry was very patient and knowledgeable of the facility. He was able to rent me a unit as well as handle other customers on the phone. He maintained a positive attitude and pleasant when dealing with all of us. My experience was great and I will recommend this facility to my family business associates and friends in need of a space.”

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Posted 1 year ago

“Tresa was a helpful, patient and very kind assisting me. Recomment her.”

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Posted 1 year ago

“I Won a couple of lockers at the PS on 118th in Broomfield Co. Was helped by a gentleman named Doug. He was very friendly and got me in and out very fast, even helped me with a heavy tote. Thanks Doug.”

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Posted 1 year ago

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Posted 1 year ago

“2309 S IH 35 Georgetown TX Robert was so helpful and is a wonderful employee. I am glad he was working the day I put my stuff in storage”

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Posted 1 year ago

“Public storage on Ebenezer rd in Rock Hill SC has truly been very good and helpful. They wirk things out and I’ve been very pleased with them. Both the location manager Jason and GM Will are awesome. Thanks guys I really appreciate you!”

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Posted 1 year ago

“Siblings is awesome she takes great care of me every time I come in.”

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Posted 1 year ago

“Najalie at store 08427 was wonderful. She was very helpful and spent time showing me the different storage units and was very knowledgeable about the property. I rented from Public Storage in the past and rented from them again.”

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Posted 1 year ago

“I just would like to thank Sarah for assisting me to with my unit today and the transfer, she made sure I understood everything. Thank again for making my a a little easier.”

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Posted 1 year ago

“I rented storage space at the Public Storage at 10018 Spanish Isles in Boca Raton. The manager there, Erica was very helpful both on moving in and moving out of space. I would recommend seeing Erica if you’re looking for storage space.”

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Posted 1 year ago

“Bill at the Trinity Blvd location was so easy to work with and very helpful. Answer all the 1000 questions I asked with a smile on his face. Thank you bill for your help!”

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Posted 1 year ago

“Elliott was very helpful with the confusion generated a one-day change in the rental period.”

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Posted 1 year ago

“Thank you Paris for being a great sport and helping me you really mad a difference and savi g me alot of time they need more people like you at different places thanks a bunch”

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Posted 1 year ago

“Tammy Rapplean was very helpful and I found the experience easy and cost efficient. Would recommend to all of my clients, friends and family.”

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Posted 1 year ago

“Mia and the Mgr were very helpful in the move in process The only thing I’ll say they keep the temp of the A/C at 80’ in the building I thought it would be a little cooler in S Fla unit Everything else was flawless RL”

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Posted 1 year ago

“Lisa at 290 Southampton Street is the best. Always helpful. Always super nice to work with, a very good crew.”

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Posted 1 year ago

“At 2801 Hullsmith Rd Houston Texas I just recently rented a storage unit and I have been very pleased with the unit thanks to Valerie who was very helpful with everything. She explained everything step by step and made sure we had the correct information on how to get in the gate and lock our unit properly. Valerie is truly a jewel and showed us great customer service.”

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Posted 1 year ago

“I had an excellent experience with Public Storage on Green spring Drive in Cockeysville, MD.”

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Posted 1 year ago

“Pm carefully helped me in doing rental”

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Posted 1 year ago

“I’ve been very happy with my unit at 5900 Lakehurst Drive. Perfect size and stays dry. The staff, Jean and Bailey, couldn’t be more pleasant, and they’ll go the extra mile, leaving the customer feeling truly cared for.”

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Posted 1 year ago

Public Storage is rated 3.6 based on 594 reviews