Public Storage Reviews

Name: Public Storage
Rating: 3.55

3.6 Rating 555 Reviews

63 %

of reviewers recommend Public Storage

Company Reviews

Questions

Metrics

3.6

Based on 555 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Phone:

1-800-688-8057

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Public Storage 1 star review on 12th June 2025

Anonymous

Public Storage 3 star review on 27th March 2025

Maki

Public Storage 2 star review on 25th March 2025

Rose

Public Storage 3 star review on 22nd March 2025

Sheriff Adams

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a storage at Publis Storage on Alexanders Rd in Raleigh NC. Angie/ Angela is heaven sent. I had some issues with my lock (lost key), and she handled it with professionism and quickly. Thank you for your help.”

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Posted 2 months ago

“I Love Public Storage in Tracy, Ca 11th street they take excellent care of care of your things in storage safe,secure,and a friendly free zone. I always feel safe pulling up day or night knowing it’s secure.:-).”

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Posted 2 months ago

“Thank you very much to Ron at the Rochester Hills, MI 48309 location! You were knowledgeable, helpful, and polite. Great facility!”

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Posted 2 months ago

“Robbin was very nice and helpful to”

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Posted 2 months ago

“The lock was taken off my unit .The present person went around there and helped us resecure our storage unit .She is a gem and I thank her for all she has done for us. Her name is Christina. SHES God send .Benjamin Perry and Sybil Ross”

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Posted 2 months ago

“Went into the store on 16th and Osborn to get some information ran in and I met Angy who was of great help and helped meet dearly and I definitely recommend this storage place and are hopefully you will be lucky enough to get her because she was great on helping me pick out the right storage unit and answered all my questions.”

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Posted 2 months ago

“Tonya was so sweet and helpful. She made my experience so easy!”

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Posted 2 months ago

“Joey in the office was very informative and unfriendly was able to guide me through all the procedures would definitely recommend Ventura Public Storage. 😊”

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Posted 2 months ago

“This 5 star review is for Nikki at the Public Storage at 8452 Okeechobee Blvd, WPB FL. Had difficulty getting the door on my unit back down & a young lady named Nikki was very kind. It was quite lucky for me that she was there & able to help me. She was very kind & made sure I understood what I needed to do to prevent the problem from happening again. As an older adult, I was very appreciative of her kindness.”

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Posted 2 months ago

“This 5 star review goes directly to the property manager of public storage 370 commerce road Victoria , she s extremely helpful and handles the position in a professional and kind manner , under diverse circumstances and difficult conditions, she is always nice and supportive to everyone. I can assure you that highly respected and recommended”

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Posted 2 months ago

“Francis from public Storage was both professional and compassionate as my move was heart felt. She took care of everything from a to z. All I did was show up and unload my possessions. She is quite a gem. I applaud your services. The storage unit was in pristine condition when I arrived. Clean as it could possibly be and overall the experience was excellent!”

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Posted 2 months ago

“Public Storage @ 5715 Dorchester Rd prop mngr Rhonda is a beast meaning very knowledgeable well spoken cust serv friendly! Before I called I was upset bc if rate increase, her tone of voice calm me down. If anyone need a space call Rhonda!! Very satisfied customer 👌”

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Posted 2 months ago

“A big thank you to Jeanette Gellner at the 12th Avenue Public Storage in Seattle, WA. She was extremely helpful, warm, and patient inhelping me with my two different storage units.”

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Posted 2 months ago

“Doug at public storage in Broomfield Colorado has been very helpful with navigating our storage unit .”

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Posted 2 months ago

“I came to 6906 Tara Blvd Public Storage today to obtain a space. I must say the property manager Jerry was very patient and knowledgeable of the facility. He was able to rent me a unit as well as handle other customers on the phone. He maintained a positive attitude and pleasant when dealing with all of us. My experience was great and I will recommend this facility to my family business associates and friends in need of a space.”

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Posted 3 months ago

“Tresa was a helpful, patient and very kind assisting me. Recomment her.”

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Posted 3 months ago

“I Won a couple of lockers at the PS on 118th in Broomfield Co. Was helped by a gentleman named Doug. He was very friendly and got me in and out very fast, even helped me with a heavy tote. Thanks Doug.”

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Posted 3 months ago

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Posted 3 months ago

“2309 S IH 35 Georgetown TX Robert was so helpful and is a wonderful employee. I am glad he was working the day I put my stuff in storage”

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Posted 3 months ago

“Public storage on Ebenezer rd in Rock Hill SC has truly been very good and helpful. They wirk things out and I’ve been very pleased with them. Both the location manager Jason and GM Will are awesome. Thanks guys I really appreciate you!”

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Posted 3 months ago

Public Storage is rated 3.6 based on 555 reviews